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Premier Tax Services
Efficient, personable tax prep aiming for maximum refunds.
4.4
Business
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Efficient, personable tax prep aiming for maximum refunds.
Premier Tax Services provides professional, organized tax preparation in Detroit at 12547 Mack Ave. Reviews praise courteous staff and efficient service, with clients noting thorough guidance from Bianca and fast, maximum-refund results. The shop is described as a pleasant, personable experience, though one review cites a negative interaction and pricing concerns.
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Comprehensive filing for individuals and families, ensuring maximum refunds through expert deductions and credits.
Strategic advice to optimize your tax situation year-round, including future filing strategies.
Dedicated service to identify all eligible tax breaks, helping you get the highest possible refund.
Secure electronic filing with fast turnaround, including handling of transmitter and processing fees.
Ongoing assistance for questions or concerns, with a focus on clear communication and professionalism.
Overall rating
Dajuan Evans
one of the best experiences i’ve ever had my tax lady for life so grateful 🥲 🙏🏾💎
India Johnson
Mariah Ingram
I’ve been filing with Bianca for going on 3 years , her customer service ethic is usually superb ! When I first called to set up my appointment she gave me her number personally because she explained the old location had been burned down (they hadn’t remodified they’re address on the website yet) , my son pulverized my phone and I misplaced her cell , after wards I called leading up to my appointment to just ask “what time is my appointment “ to which her desk receptionist responded very condescendingly “I don’t have her book “ , “ you’ll have to call when she gets in “ I asked for her cell again to which she told me abrasively “ Bianca has had a long night im not fs if she’s taking personal calls “ 🤔She then said we can push the appointment back to 3:30 and if she comes in before then I’ll call u “I tried to call again to which they’re was no answer and when someone finally did pick up they said “she’s left early for the day “ . I called the next day to explain to Bianca about the appointment misconception and her attitude was rude she said her soonest appointment was for Monday after confirming before I could say Thankyou and goodbye the phone hung up . Upon coming into my appointment I was not greeted properly my appointment was for 12 noon I arrived 5 minutes late and Bianca still had clients in front of me after she was done (a 30 minute inconvenience ) I informed her of my appointment and she abruptly disregarded it stating “ MHM WELL THEYRE IS ONE MORE PERSON IN FRONT OF U “ I responded “okay “(with a smile ) she then replies back vigorously “ ALRIGHT “ with a little snap in her tone I watched as her coworkers all smile simultaneously and snicker as if they’re was some seclusive joke about me ,she then proceeded to get lunch from a coworker ( inconveniencing me another half an hour ) and eating it right in front of me . It was the most unprofessional and scrutinized experience I have ever endevoured . I followed policy scheduling an appointment just to have to wait an extra hour and watch her eat . I have never had this experience before but I will not be returning back she also stated she only charges $450 flat , when it is a 20$ docking processing fee as well as another $149 Transmitter fee and an addition disbursement fee torwards pathways aswell her software system . I hadn’t known I was charged this much every year . She gets the job done and fast but this experience was not worth how much she charges . Best regards
Joseph Owens
Very disrespectful didn't know anything messed my return up
Airian Smith
I love Bianca this my 2nd year with her I’ll never go with any other tax preparer 💯 go to Bianca she the best 💯🙌🏽
Antonio Johnson
Great the staff was wonderful and nice they really take care of business I recommend them to everyone
