Primp and Blow Austin Triangle

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Thierry Chuvia Google

3 months ago

I love the Primp and Blow brand (have been several times in Houston) but frankly had a poor experience at this location. Due to extraneous circumstances, I was running 15 minutes late to the appointment which I completely recognize is my fault. I notified them beforehand and when they called, I told them I understood if my original request would have to be modified because of the time. I was prepared to pay a cancellation fee, reschedule, pay extra, etc. However, the moment I came in, my stylist was short with me. I asked for a soft, 90s-esque blowout with curled ends and showed her a picture of how P&B has done this ask for me before. Rather than telling me it would be unfeasible, she proceeded to make comment after comment during the appointment about how "I had too much hair" or "I've done hair for X years and know this kind of hair doesn't curl" or "we don't have much time". Whenever I would reassure her that I'd be okay with just a simple blow dry or whatever could be done in the time we had, she would make a face at me. All of that to say, I was trying not to cry the entire time and had to get out of there. I completely understand it was my fault for running late but 1) I am still paying full price for the service. 2) I was very willing to compromise. 3) I had no concept of our actual appointment window, so I had no idea how 15 minutes less of an appointment would affect our time. My suggestion to P&B: 1) Offer different appointment times for types of hair so the stylist is not caught off guard. 2) Write in parenthesis how long the expected appointment time is for the customer. 3) Just a little bit of kindness goes a long way for a customer. I unfortunately do not think I will come back to this location. Appreciate y'all doing my hair anyway.

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Shelly Ludmirvia Google

3 months ago

I’ve been a Primp and Blow member for almost two years now - I go about twice a month, and honestly, it’s one of my favorite little luxuries. It’s always super easy to get an appointment, everyone there is so kind and talented, and I walk out feeling like a more put-together version of myself every single time. Pro tip: request Jae. Every stylist is great (truly, I’ve never had a bad blowout here), but Jae is next-level. My hair lasts for days and somehow still looks freshly done. If you’re a blowout person, just get the membership. It’s worth every penny.

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Helen Phamvia Google

4 months ago

Mallory was so amazing!! I don’t trust a lot of people with my hair and she did a great job with the curls. Took her time, let me relax and read a book. I’ll definitely be coming back to her :)

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Michelle Duvalvia Google

8 months ago

I had such a wonderful experience at this salon! The owner personally reached out and invited me back after a previous review, and I’m so glad I gave it another try. My stylist, Alyssa was incredibly sweet and clearly passionate about what she does. She made the entire experience feel like the luxurious blowout it should be! using all the right high-end products and making sure I felt pampered from start to finish. The salon itself is beautiful and welcoming, and I’ll definitely be returning. I highly recommend giving them a chance!

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Alyssa Lunavia Google

over 1 year ago

5 STARS!⭐️⭐️⭐️I had such a wonderful experience at Primp & Blow!! I was kindly greeted and was given the most amazing shampoo and style, I loved the hot towel after also it felt like pure luxury! Also the products are top quality I am a huge Óribe fan! My blow out was absolutely stunning and can’t wait to come back for my next one already!! I recommend this salon to anyone who wants to feel pampered and walk out feeling confident and luscious hair! 10/10 💕