PB
Prinzzesa Boutique
Your go-to boutique for stylish gifts and outfits in Miami!
3
Retail Store
$$
Your go-to boutique for stylish gifts and outfits in Miami!
Prinzzesa Boutique is a charming retail destination located in Miami, offering a curated selection of clothing, accessories, and home goods. Customers rave about the personalized service, especially from knowledgeable staff like Aura, who help create unforgettable shopping experiences. With a variety of stylish outfits suitable for any occasion, Prinzzesa Boutique aims to meet the diverse tastes of its clientele. While some reviews highlight concerns about online orders and sizing, the in-store experience remains highly praised, making it a popular choice for locals seeking unique fashion finds.
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Trendy women's clothing including dresses, tops, and staple pieces for everyday wear and special events.
A variety of stylish footwear to complement outfits, available in multiple sizes and styles.
Curated accessories like jewelry and bags, plus home goods and gift items for unique finds.
In-store help from knowledgeable staff to put together complete looks and outfit recommendations.
Convenient e-commerce platform for browsing and purchasing items with in-store pickup options.
Overall rating
Raisa Martinez
Very disappointed in your customer service. Came to your store, saw the flyer on your door saying you had moved. Have no problem with that but what I found rude and lack of consideration for your customers is not having updated your website with your new address. I have been coming to your store for years which is not always easy bc I live in Broward and infortunately didn’t have time to drive to your new location. Had I known I would have allowed my self more time and driven directly to your new location which is the reason for my frustration.
Jaimie Jimenez
Prinzzessa is hands down one of my favorite boutiques, and Aura truly makes the experience unforgettable. She is sweet, patient, incredibly knowledgeable, and honestly a built-in stylist and shopping assistant all in one. My best shopping days at Prinzzessa are always when she’s in the store—she just gets it and knows exactly how to put looks together. I’ve been a loyal client for years and continue to love them for their amazing staple pieces that never go out of style. So much love for Prinzzessa and for Aura! 💕✨
stephanie vaquez
I placed an online order to pick up in store on Aug 5 by Aug 12 I hadn’t gotten an email to pick up the order so I texted the number they have on their instagram which they advertise you can text it. In the text I sent the order numbers asking if my order was ready. No response. The next day I called and a said “oh yea it’s ready” then she told me an item from my order was out of stock. Asked me how I wanted the refund so she can process it. I go to the store the following day and a very serious upset lady behind the register (black hair, I want to say her name was Rena ? But I’m not sure ) I told her I was there to pick up my order. When I went to say the order was for Stephanie she interrupted me and said “order number” in a very rude way. She said oh yea I talked to you on the phone. then asked me again how I wanted the refund for the out of stock item. I guess she didn’t process it like she said she was over the phone. There was another older lady there that was very kind to customers coming in. But the lady behind the counter. Geez! Why do people that clearly hate dealing with the public work in customer service ? Needless to say I won’t be back nor doing pick up orders. Waiting 8+ days for an order defeats the purpose.
Heilyn Fuselier
I've bought online several times and so far I've had a terrible experience. I intended to give these as a gift, and now I'll have to buy something elsewhere. This is how the two shirts arrived. I hung them on a hanger to take good pictures. They came in a box with a strong perfume smell, but the shirts were just thrown away as if they'd been used and then thrown out to be washed. I've attached a photo as proof on the website, showing how they were delivered, even with the buttons wrong on and the sleeves folded. It looks like secondhand clothing. I don't know, but even at Goodwill stores, the clothes aren't wrinkled.
B Williams
Save your time and money. I strongly advise others to avoid this place. Zero effort to make things right.
Marcos Gutierrez
I've been a customer for over 8 years and I love it
