Pro Auto Care

I had an excellent experience. Scheduling online was very easy and they weren’t overbooked like so many shops around seem to be. They did the oil change and replaced my front brakes in a reasonable amount of time at a good price. Will definitely be trusting them with my car going forward.

Thomas and Gary who worked on my Jeep were very professional. They answered every question that I had, and informed me with progress details as they were completing the work. Most importantly they were honest with no hidden agendas, as some mechanic shops do to generate income. I'm planning to take my jeep if I ever need any further work on it. It's hard to find good quality auto repair shops these days. Pro Auto Care sets a standard that's hard to beat. Thank you.

This was the first time I took my car to Pro Auto Care . I was skeptical at first of taking it to a new repair place. However my skepticism was quickly removed when I began to deal with the professional staff that is part of Pro Auto Care. They worked on my car and returned it in excellent shape, which was noticeable on my drive away from the repair shop. I couldn't be more pleased with the professional care that I received from the staff and the mechanics.

Brought a vehicle in for assessing an issue. Ascertained the issue was going to be very cost prohibitive and chose not to proceed. Paid a very reasonable charge for the inspection and assessment. Picked vehicle up. End of story. Except, their Marketing strategy following that visit seemed aggressive. I received multiple texts and phone calls soliciting my business. I replied STOP and unsubscribed. I know it can take weeks for unsubscribe requests to take effect, so when I got an email asking for feedback I shared my thoughts on their style of Marketing. Hit send. End of story. Except, I got a call within minutes from the Marketing Dept, which I called out as ironic. The caller was not amused and let me know, seemingly talking over me to make the point, that I had been opted out of communications. And they were compelled to let me know by phone call, rather than have me wonder, helplessly. Anyhoo, if you read this far I am surprised and hope to god you are not driving. I can’t speak to the quality of repair work, but getting a call from a company representative who sounded like they just wanted to get the last word in was unprofessional. Let the reply be swift and petty…

My car unfortunately broke down while I was driving to my grandpa's funeral. Pro Auto was able to diagnose and repair the vehicle in and getting me back on the road within just a few hours so I could make it to the service in time. Their team was absolutely wonderful, and they took the time to clearly explain all the necessary repairs. If you are looking for an amazing, reliable repair shop, I strongly suggest Pro Auto.