Donovan Yohan
I had a great time working with the team at Professional Roofers, and Alfredo in particular as my estimator. We knew we were going to have to replace the roof when we bought the house as there were already a number of patch jobs and missing shingles on the nearly thirty year old roof. As a new homeowner, I was very grateful to the very thoughtful and clear explanation about roofing that was provided during the initial visit, and Alfredo was very patient and responsive to all my questions. We had quotes from four pretty large names in the roofing space, and Alfredo was the only one with the foresight to get permission to fly his drone around our property as it is close by the airport. I felt he gave us honest trade-offs for what options we had and explained upfront what would and would not be covered by warranty. He was also the only roofer to explain to me the different available brands of shingle, and which ones were Canadian-made. After doing my own research and validating, I ended up asking for a more premium shingle on our roof than the one Alfredo recommended, for my own personal peace of mind with resistance to wind damages, and because we installed later in the season than would have been ideal given our closing date. Alfredo was the most responsive, friendly, and professional out of all the contacts I had with the various companies, and in the end gave us a price for the IKO Dynasty shingle comparable to other roofers quotes for the IKO Cambridge. On the day of the actual work, the team showed up at 8am and worked tirelessly to finish and cleanup by sundown, getting our 1600 sqft townhouse done in a single day. I will keep this review updated as time progresses and I work with the team on any follow-up issues, but as of the time of the work completion I would happily work with Professional Roofers again!
