Clear, professional TV repairs with prompt communication in Thebarton.
Proside Solutions offers electronics repair and service from Thebarton. The business is praised for clear communication, courteous front-counter service, and professional handling of Sony TV repairs. Reviews note timely parts sourcing, follow-up calls, and coordination with Sony (including receipts and serials) to resolve issues, often at no charge, with trustworthy, customer-focused support.
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76 George St, Thebarton SA 5031, Australia
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Professional diagnosis and repair for TVs, including screen, power, and connectivity issues.
Assistance with warranty claims and coordination with manufacturers for cost-effective solutions.
Comprehensive repair services for various electronic devices with expert technicians.
Regular updates and clear communication throughout the repair process for peace of mind.
Post-repair check-ins to ensure device functionality and customer satisfaction.
Overall rating
inta warner
Great communication. Our tv is 2 years out of warranty but was top of the range at the time. Proside sent our receipt and serial number to Sony and all was done free of charge. Thanks to Proside! We had been prepared for a hefty repair bill but free is more than great thanks again. Every step of the way from reception to repair our problem was handled with courtesy and professionalism and great communication.
Sean McElligott
Sony Australia organized a repair job on my TV through Proside Solutions. Contact was quick, with the parts being sourced in a timely manner and the repair carried out in a thoroughly professional manner. Proside also gave a followup call to ensure everything was working still and if any other issues. Great service.
Katherine Smits
I would like to thank you all for doing your best to resolve the ongoing issue I have had with my TV. Luke, Tony and Tom were a pleasure to deal with, particularly at a time whereby we were going through a frustrating time trying to use an expensive TV, that was not performing as it should. I have had a good outcome, in that the Product Care Team that engaged Proside will be providing us with a store credit with where we purchased it from. Communication was second to none, reliable and professional. I would have no problem recommending your business for any electronic services /
Paulus “Paul” Tol
Proside are a company that practice great "Customer Service & Satisfaction". We cannot recommend them more highly regarding the recent repair to our Sony TV set. At all times, they kept us up to date how the repair was progressing, and it is wonderful to receive the set back so promptly.
Craig R
Very happy! A few friends and family recommended going to Proside to have my TV looked at as the screen was flicking on and off. Communication from the get go was great, customer service at the front counter was outstanding, I had a call much quicker than I expected letting me know what was wrong with the TV. They gave me a few different options moving forward and I didn't feel pressured to go with the more expensive repair option. Work was completed quickly, fair price and the TV has been working great ever since. HIGHLY recommend.
