24/7 rapid response for urgent issues like leaks, clogs, and pipe bursts to minimize damage and restore functionality.
Comprehensive maintenance, pumping, and repair for septic tanks, including troubleshooting and preventive care advice.
Advanced techniques to clear stubborn clogs in drains and sewer lines, ensuring smooth water flow and preventing backups.
Thorough assessments to identify potential problems, with transparent explanations and tailored solutions for homeowners.
Routine services such as fixture installations, pipe repairs, and system checks to maintain optimal plumbing performance.
Very happy with rapid Rooter. Dj came and was nice and professional. He explain everything so I could understand and gave me all our options.
Crooks! Will tell u $399 over the phone then when they get to ur home and they know u r in a bind, will lie to you (and we know its a lie because we had a REPUTABLE COMPANY come out afterwards) will try to charge $1000 to $1500 and tell you all kinds of lies to get you to pay the outrageous amount!! I wouldn’t be surprised if the techs are keeping the extra money for their own pockets. I called the lady back and told her. She promised to talk to the techs and return my call but I never heard from them again. Lentz came and took good care of us for the PROMISED price and we will always use them in the future!!
These guys made my elderly grandmother a top priority. They were efficient, kind & knowledgeable. Even though they had more work than originally thought, they were quick & extremely helpful. They will get all of our family business for now on!
DJ and Davin were the technicians who serviced my septic issue. Very polite, informative and hard working guys. They were extremely helpful in explaining to me how to take care of my septic system. I am extremely satisfied with their work and will use this company every time I need them. Thank you Rapid Rooter. And thanks to Davin and DJ for the awesome job they did.
DJ showed up and legit saved my sanity. No appointment, no heads up. He squeezed me in JUST to empty my tank. That wasn’t really the issue AND he had another appointment to be at, but he made time when he didn’t have too. He took time that he clearly did not have to make me understand how everything worked so I don’t have the same issue again in six months once again. He spent time fixing the actual issue instead of just trying to make a profit. He spent hours fixing problems that he didn’t have too, and he did not get paid anywhere near enough to do it. He just had good intentions and wasn't trying to just make money. I got to take an actual bath instead of a shower today and that was all thanks to him because this company actually cares. So if I had it, I would have paid him the 10K he clearly deserved but even though I didn’t he still treated my problems like I was paying him that. I don’t really leave reviews so that speaks VOLUME for me. These guys should always be your first call. They will definitely always be mine ❤️❤️❤️ Also thanks for the therapy DJ 🤣

Fast, Friendly Plumbing Solutions When You Need Them Most
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Rapid Rooter is a trusted plumbing service in Charlotte, NC, specializing in emergency repairs, septic system maintenance, and drain cleaning. With a 4.8-star rating from over 300 reviews, we pride ourselves on prompt, honest service and knowledgeable technicians like DJ and Davin who go above and beyond for customers. Whether it's a routine fix or an urgent issue, we provide clear explanations and reliable solutions to keep your home running smoothly.
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