Recess LA

Horrible will not go back. Lie after lie about taking in a shoe. Was quoted one price on the phone arrived there with the shoes and the return if the item sold was less. Then it was said they couldn't sell the shoe because a platform Louboutin was out of season yet the store is in California. Now understand the girl assisting said the shoe was too worn. 2 different stories stating the revenue return would be different. Not sure how you wear a red bottom without walking off some of the red. Not really a big deal but don't play people for fools or judge a book by it's cover. You really did not want to open the front door. We know exactly why you did what you did Karen 1 and Karen 2 store manager. One last thing now you are in a community generally complaining about the way people treat you, yet you are PROFILERS, right? Perhaps you thought the shoe was fake. All you needed to do was ask to see the receipt in the bag. AlSO, OWNER don't try to clean this up with a CYA comment for customer reviews. You should train better and hire better knowing many people struggle with being good to others. LET US PRAY! Again, don' t respond. We are thinking about hiring secret shoppers then alerting the news proving the point made here is true about you. This is a shame. You didn't do a good job pretending.

I cant believe that Ive been coming to this store for like 7 years and it FINALLY DAWNED ON ME TO WRITE A REVIEW??! This store is soooo elegant and FULL of splendor and amazing curated vintage and modern pieces. It reminds me of a high end box of chocolates where the box and wrapping and ribbon is so elegant that you feel guilty for eating the candy lol. This place is my guilty pleasure. The decadence comes from the decor and selection but the sweetness comes from the staff. Its a small staff but they work hard to help you find what you are looking for and what you didnt even know you needed in your wardrobe! lol. The owners Marie and Ian are very kind and down to earth and have treated me so well all these years. I am truly grateful to them for helping my little collection of awesome vintage grow. I treasure everything I have bought from there. If you havent been here then you're missing out!

They had some nice stuff My one star if for the racist cashier who asked for ID for a debit card when there is no sign near around by that's asks for ID. 2. Then she ask for our names in a condescending way as if she was going to trip us up when she had my card in her hand. Then when asked if something could be repaired she said the seamtresss was gone..... they didn't have many customers anyway so maybe her attitude should be readjusted. The gentleman that helped us was very kind and accommodating but that's not going to change my views on his racist coworker and I will not be back even though I saw a few other things I was going to buy but before I had this horrible experience.

I visited the store in August, while travelling from Paris, France. What a jewel ! Found several treasures that I absolutely love to wear -- glamorous and vibrant ; elegantly spectacular. Great staff, joyfully dedicated. I loved the vibe (+ prices were fair and I could easily find items with the right size, which is not always easy in vintage-oriented stores). The store itself is an eye-candy. Definitely the ideal place if you want to take your wardrobe to the next level !

This is the best vintage store in LA and probably the planet. The best people, the best service, and all of the clothes are in a consistently awesome state. There’s also a section with designer clothes from the last decade or so- perfect for when you missed out on an iconic runway piece from the past few years. The home section is well curated- I’ve purchased a great chandelier and other decor that I’m super happy with. They go above and beyond to provide true service and no one has more new amazing things as often as Recess does. A small business gem in LA ❤️❤️