No photos yet
12111 Menchaca Rd, Austin, TX 78748, USA
Claim Reliant Plumbing - Austin to manage your storefront, respond to reviews, and receive customer leads.
Overall rating
Davi Letter
Don was amazing! He arrived promptly, found the issue and was able to fix the water all within less than an hour of calling to book the appointment. Reliant always has friendly staff, they are quick and reliable!
Brandon McNally
Reliant went above and beyond for us! We had a broken water pipe outside, and their technician, Caleb Durham, delivered outstanding service from start to finish. Caleb stayed late to make sure the job was done right and ensured that our family had water before he left. His professionalism, expertise, and genuine care made a stressful situation so much easier. It’s rare to find a team that combines skill with this level of dedication. Highly recommend Reliant Plumbing and especially Caleb. We are incredibly grateful for their fast response and exceptional workmanship.
Lilli Muldoon
Ryan and William were professional , polite and respectful of my home. They cleaned when finished. They answered my questions and gave helpful advice. My bathroom vanity looks great. I would recommend Reliant and these nice gentlemen. I'm happy with their work
Montenegro Hector
I was most impressed with technician Alex. He was professional, friendly, and knowledgable. He immediately assessed our plumbing problem and explained what he needed to do to rectify it and the cost. We had sediment backing up into our dual bathroom sinks from the AC drainage pipe. He not only took care of the problem, he recommended what we needed to do to keep the algae from returning. He was very reassuring and we would call on Reliant again. My overall experience Reliant was very positive, efficient and informative. They answered when I called after hours and kept me informed as to when the repairman would be arriving. The best customer service overall.
Todd Carroll
Well I guess I have to put this as a comment since I can’t review them now for some reason! Please all of you listen, do not use Reliant Plumbing ever for anything, I’m a veteran and they completely screwed me and my family, first off they dug a hole in my yard to tell me what was needed, gave me a quote and I agreed to it, paid them the 50% deposit to have them come out and cut holes in my walls to tell me by a so called manager (Alan) out of the Austin office that it would cost me another $3500 dollars to fix, I told him that is not what we agreed on and he then told his men to pack up and leave without doing anything else at all and then ghosted me, I was told over a month ago that they refunded my money and to this date no refund, this cam from a corporate manager named (Mark), nothing but lies and more lies, they don’t have a office to go and talk to someone in person and their so called support people can’t make any decisions at all. Reliant plumbing is a joke and not to mention they charged a different card that I did not authorize them to use, that card was used for the service call fee, I gave them a totally different card to bill me and they found out it was a credit card and just went ahead and used the debit card from before without authorization from me! I hate this company they are completely the worst company I have ever dealt with, I am going to put this on every social media account they have, report them to the BBB and I hope this hurst them as much as it has hurt my family. DO NOT USE RELIANT PLUMBING THEY ARE THE WORST1
