D

Doctor Bazingavia Google

2 months ago

This place is horrendous, the place has no air circulation so it feels as if you are in an oven being cooked alive. The place is absolutely filthy and greasy, all the surfaces are dirty and also smell bad. The bathrooms are filthy and look like they get an annual cleaning if they're lucky. The prices here will require you to take a loan out. Its basically $6 for a 600ML coke which is just a joke. The equipment is old and worn out with many trip hazards with the edge of the trampolines just laying there, not connected to anything. You could very easily hurt yourself badly if you are not careful by falling through the tramp, if you are going to charge these outlandish prices then maybe have an actually functioning facility for your patrons to actually enjoy. The staff here clearly do not enjoy their job and would much rather be elsewhere, this is apparent with their awful customer service when they are always making you feel like you are a burden on their lives even though it is their job to make your experience worth your money (which it does not even come close to). The staff also act like prison guards ready to pounce on anyone who dares breathe sideways. This establishment is a scam which aims to price out the average family while being a major safety threat, especially for young ones. If the management actually cared for their customers that allow them to stay in business they would have a good and hard look at this "joke" and actually begin to figure out how they are going to fix these major issues. If you are considering attending this venue, you would have better luck shredding your money.

C

Curmudgeon Caldwellvia Google

6 months ago

I’ve just been there with a large school group and I need to give a big shout out to the staff who are incredibly supportive, helpful and organised. From the moment of arrival, they had their own roll of students signed up and made rules and expectations clear. They continued to monitor and check in with teaching staff regarding acceptable conduct and also were engaged and friendly to the students for the entire duration. You don’t see that nearly enough when taking students out to these kind of facilities and it was so appreciated.

S

S. McMahonvia Google

almost 3 years ago

What a huge venue for children this is, expect a queue at the front just to get in. Management need to focus on training with the teenager staff as there a quite a few reviews on the lack of training with their team and only reflects the management ability.

M

Marina Bernardvia Google

almost 7 years ago

Great place for a kids birthday party. Party hostess kept the boys organised and under control. Kids loved the popcorn, lollies, party pies and sausage rolls. Choice of juice, or soft drink. They all had a great time. Seemed expensive booking it but well worth having everything done for you.l and probably will be back next year!

J

jenn livia Google

about 8 years ago

went here with the kids 2nd week of January weekday (first time), being a school holiday period it was crowded for me. The place is huge! which can make it hard to keep track of your kids (mine was 7 & 12 so no biggie). They serve food and drinks as well to cool down for the kids and coffee for us guardians, lots of seats but you might still find yourself sharing a table. prices from $11/hour- $45/3hours weekend. I think they can still put some safety precautions in place, my son hit his foot on a wood at the end of foam pit, there are wooden corners as well that are exposed. It'd be cool if they can also add a shower or two. Anyway, my kids had fun, they also think the place is really cool. Good place to get them tired and socialise.