Honest, Transparent Auto Repair with a Personal Touch in Houston
Thorough inspections with digital reports and photos to identify issues clearly and honestly.
Oil changes, filter replacements, and scheduled upkeep to keep your vehicle running smoothly.
Quality repairs for engines, brakes, AC systems, and more using skilled mechanics and competitive pricing.
Detailed explanations with photos sent to customers for informed decision-making without pressure.
Convenient local transportation options to make auto care hassle-free for busy customers.
Post-service check-ins to ensure satisfaction and address any ongoing concerns promptly.
RMS Auto Care is a trusted, community-rooted auto repair shop in Houston, TX, known for its exceptional customer service and transparency. With a 4.8/5 rating from over 1,150 reviews, we provide detailed inspections, digital reports with photos, and honest recommendations without sales pressure. Our team of skilled mechanics and advisors ensures quality repairs, competitive pricing, and convenient services like complimentary drop-off/pick-up. We specialize in routine maintenance, diagnostics, and repairs for all vehicle makes, making car care stress-free and reliable.
I took my MB GLC300 to RMS Auto to diagnose a smell I noticed when using the heater/AC. They were honest about not being able to recreate the issue and clearly explained their findings. They offered helpful feedback and suggested changing the filters based on my priorities, without any sales pressure or pushy recommendations. The complimentary drop-off and pick-up service made the experience extremely convenient. Their honesty, professionalism, and customer-first approach really stood out. I’ll absolutely be returning here for all my future auto service needs and highly recommend them.
I really appreciate Rms Auto care. I felt like they were very honest and gave me detailed information so I will definitely be using their service in the future. They did excellent inspection of my car sent me pictures provided me with information before anything was done and made sure that I wanted it done.
I had such a great experience at RMS Auto Care! I came in for routine maintenance, and I was really impressed by how thorough and transparent the process was. The digital report they sent included photos of everything, plus clear explanations of each part, why it mattered, and how urgent the repairs were. It made me feel informed and confident about the work my car needed. Everyone I interacted with was friendly, helpful, and honest.
The advisors are great, Azun, Pete, and Ashley know vehicles, the maintenance of them and what's required to professionally service them. They are easy to communicate, explain the process, follow up with recommendations and the estimated cost and schedule. Prices are competitive, scheduling is easy. The mechanics seem top notch. Experience Levels and mentorships ensure the job is done right. Even received a follow up call after the job to see how it's going. They've been in business a long time, like a root of the community, and they've figured out auto maintenance! I trust my Chevy and GMC trucks to them.
I had a fantastic experience at RMS Auto Care. The positivity in this shop is incredible. The employees treat each other, their customers and their management with genuine respect and kindness. I felt it the moment I walked in. Incredibly transparent and thorough, they provided detailed photos showing exactly what needed attention, which made the whole process clear and stress-free. My service was completed swiftly, and the cost of repairs was more than reasonable, especially given the quality of work. I was recommended to RMS, and I recommend them also. Great work. Great team. Well done! 10/10. A++
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