Careful, reliable moves with a Huntsville edge
Rocket City Movers of Huntsville offers moving and storage services in Madison, AL. Customers praise Ken, Jalen, Jordan, and Cameron for careful handling of furniture, politeness, and thorough work, with timely updates. Some reviews note pricing discrepancies, delays, and communication gaps, and one incident reported damage and unresponsiveness. The team is described as professional and dedicated to a smooth moving experience.
103 Spenryn Dr, Madison, AL 35758, USA
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Professional moving services for residential and commercial relocations within the Huntsville area.
Reliable moving solutions for interstate or cross-country moves with careful handling of your items.
Full-service packing and unpacking using high-quality materials to protect your belongings during transit.
Temporary or long-term storage options in a safe, climate-controlled facility for your items.
Expert assembly and disassembly of furniture to facilitate easy moving and setup.
Specialized moving services for businesses, including equipment and furniture transport with minimal downtime.
Overall rating
Faith Jarrett
Ken, Jaylin, Jordan, and Cameron helped us move and they did an amazing job! They took care of our furniture. They were kind and thorough, and very hard workers. The only negative thing is that we were quoted a lot less than what we ended up having to pay - it ended up taking longer to move our stuff than anticipated. They still finished the job though and I would recommend them to anyone moving!
Todd Spear
Ken, Jordan, Cameron, Jalen did an outstanding job relocating William Tatum to his new office. They were very polite and professional. I would highly recommend this company and this team for any of your moving needs!
Jeris Holly and Maddox Noye
Ken, Jalen, and Jordan did a great job getting our furniture moved in safely with no damage to home or furniture.
Wanda Baker
Rocket City movers was the best experience using a moving company. We were recommended by them through our realtor. The guys were phenomenal, fast,took care of our belongings. Very polite, ask where we wanted things. Kept us updated on time frame and the whole process. If moving is in your future and need a moving company, I highly recommend.
S U
Update: We HAVE NOT been contacted. The safe fee was not an issue. Your company quoted us a flat fee. Thank you for your response though. This lets us know how to proceed. BEWARE! Hired them to move our things from Hampton Cove to a storage unit approx 2 wks in advance. They said the only thing that would change the price was our safe-they wanted to see it first. Paid $200 extra for it. They asked us to box everything up & put it in the garage so it would make things go faster & we did so. They called & confirmed the day before, said they’d be there btwn 830 & 930a. Morning of move they said it would be 930-1030 before they could get here due to truck trouble. A crew of 3 young men showed up around 1030 & got busy. My husband walked through the house & one of them was sitting in a BR floor on his phone. They ran out of cellophane wrap for the furniture so they stopped using any. About an hour in an older gentleman shows up, didn’t introduce himself & started asking us to do a review immediately- handing me his phone to scan a code. He was so insistent I had to put down what I had in my hands to take his phone. They quickly emptied out the house & got everything into the garage & yard. My husband walked outside & the older guy went & sat in his car for at least 2 hours. My husband was concerned about the way they were loading the truck & asked if all of it was going to fit & they said yes. Around 1p they realized it wasn’t going to so they got the guy out of his car & he immediately got mad saying they should have let him know sooner that it wasn’t going to fit. At 130p they stopped & said it was going to be 1.5 hrs before they got another truck. My husband went & got everybody lunch. Once they ate lunch they decided it was better for all of them to leave with the loaded truck to go get the second truck & come back. They also said they needed to fuel the first truck. Around 430p my husband called to check on them bc no one had returned or called to let us know what was going on. He said they would be there within an hr. They had not shown up so my husband called him again, no answer. Called the business line & they said a mgr would call him. He then got a text from the guy that said traffic is bad. They finally showed up at 647p & started rushing to finish. It took about 45 mins. He kept asking us how much we were paying- a flat fee or by the hr & asked if they could finish the job the next day. We reminded him we were leaving town for work the next morning. When they arrived at the storage unit, my husband said I know it’s late & I know everybody’s mad but please be careful with our things. Once they started unloading everything the first thing he noticed was the leg on our couch was damaged. Even after they were asked to be careful, they were rushing, throwing & shoving.. When they unwrapped a nightstand it was damaged. Those are the only 2 pieces he could visually see that were damaged. We have no idea the condition of what’s inside the boxes. The couch & nightstand are both part of a set. The nightstand goes to an expensive bedroom suite that is no longer in production so it cannot be replaced. During the unloading, one of the young guys got a phone call & started arguing & yelling. They finished at MIDNIGHT. They noted the 2 pieces damaged & we paid while the older guy got in the truck. The lead man for the crew was the only person who worked hard, apologized for the inconveniences and did not complain. We called on 08/31 to speak to a mgr & no one has called us back. I called on 09/02 & spoke to receptionist to ask for the owner. She stated Kendall, the office manager would call me. I said I wanted to talk to an owner & she stated “well he is the owner” & she’s passing him my info. NEVER received a phone call or instructions on how to file a claim. Shocked to find out after further research the older guy was the OWNER who did not make himself known while all of this was going on. The lack of concern that shows is disturbing. The move took place on 08/29/25. We still have not been contacted as of 09/04/25.
