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Vicky Edwardsvia Google

about 2 months ago

Sam came over the day before Thanksgiving, and did an excellent job. He was professional, explained exactly what he was going to do before he proceeded, replaced a part we did not know was linking on the pipe downstairs and was very courteous. He also cleaned up after he was done 👍. He definitely got a 5 star in my book.

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Ali Coulsonvia Google

3 months ago

Joe was very efficient and friendly. He was knowledgeable on explaining to me what needed to be done. When I called other plumbing companies I was told 3/4 days til someone could get to my problem. I will definitely be reaching out to Roto Rooter Lincoln the next time.

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Collin Svia Google

3 months ago

I have used Rotor Rooter for over a decade and although they're priced on the slightly higher side I have never had an issue where they had to come back to redo a repair. They operate on a quote basis and inform of any additional steps needed if something doesn't work, they can't expect the unexpected but they do not throw on surprise charges. My last experience their customer service was exceptionally friendly and helpful, they valued my business by trying to work me in their schedule as best they could. When others wouldn't pick up the phone for a last minute repair, Rotor Rooter was there to help. I've dealt with companies that would have valve knobs not tightened enough causing leaks, wrong size gaskets installed on toilet drains, stories of people getting screwed over with techs slacking on their phone; costing the customer more money, etc. Throughout my time with this company I've always gotten techs who have put a priority on fixing your problems asap with no further issues while keeping the price as quoted. From the start they've always been reliable and I'll be more than happy to continue to use them for my plumbing needs, thanks!

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Rebzly Zvia Google

5 months ago

I have tree roots that grow into my sewer line that cause me problems every 1-3 years. Roto-Rooter is always here quickly, and their repairman are always friendly, courteous and respectful of my home. I appreciate their pricing and helpful tips when they come out. Would highly recommend!

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Dave Dusatkovia Google

5 months ago

Joe and Devan came to our rescue cleaning out a 210 foot main line that wasn't draining correctly. They also identified issues which will need to be addressed - and helped educate me along the way with options to approach it. I'd also add since the problem needed to evaluated as they progressed - they were flexible on the final price given they needed to come out for a second day of service, that wasn't planned for - to correct the issue. They were easy to work with, polite, patient, and kind. Absolutely recommend. Thank you Joe and Devan!