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CYNTHIA Cvia Google

4 months ago

I moved to Arizona in 2021. It's not easy to find new hair dresser but after reading reviews about Rita, I scheduled an appointment. Rita is awesome & really knows hair. Love my soft perm. She's fantastic & I never went anywhere else.

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Tj Chastainvia Google

7 months ago

This was our third visit with Rita at Royal Salon, and once again, she did an amazing job! My son got a perm and a fresh haircut, and we couldn’t be happier with how it turned out. Rita is incredibly talented, patient, and really takes her time to make sure everything looks just right. She has a great way of making my son feel comfortable and confident during the process, which means a lot. We’ve found our go-to stylist, and I highly recommend her to anyone looking for professional, high-quality hair services. Thank you, Rita, for your consistently excellent work!

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Ashley Chenvia Google

9 months ago

Rita is great at her service and has a wonderful energy. I've had 2 haircuts here and have been pleasantly surprised both times with the high quality service and had a great time chatting with her. 200% would recommend!

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Fara Arefivia Google

10 months ago

Please do not ever come to this Salon. Rita burned my hair with her “organic perm” on November 2024, and my hair has not been the same since. Not only is it damaged and falling out, the curl pattern is inconsistent and horrible. I’ve showed other perm specialists and they are shocked at my results. Since the day I left Rita’s salon I’ve been absolutely depressed with my hair, and she was not even courteous enough to return my money. In the photos you can see she curled my roots and left the rest of my hair straight because she did not evenly distribute the hair perm solution. As well as I lost a lot of hair at the scalp from her irresponsible technique. Please don’t trust her paid reviews and stay far away from this irresponsible and inexperienced stylist. ******UPDATE TO RESPONSE: SEE SCREENSHOTS POSTED TO PROVE RITA WAS AWARE THE SAME DAY NOV 1ST Your response is a blatant attempt to rewrite reality, and it’s embarrassing how poorly thought out your lies are. First of all, I have screenshots showing I contacted you the very same night of my appointment, and repeatedly in the following days, weeks, and months. I cried on your own chat system about how devastated I was. To sit here and claim I only contacted you once about styling tips is not just false — it’s manipulative. I have receipts. And if necessary, I’ll post them publicly. Second, your statement about me posting “positive feedback on social media” is laughable. I do not have social media. You invented a complete fiction to discredit me because you have no actual defense for the damage you caused. If you’re willing to lie about something so easily disprovable, it only confirms how little integrity you have. Third, your claim that “organic perms have no chemicals” is a flat-out lie. Every licensed professional knows that all perms — organic or not — involve chemical processing. I even have screenshots from our own conversations acknowledging chemical effects. You’re either lying to your clients or dangerously uninformed about the services you’re offering. Fourth, your attempt to blame my pre-existing hair texture is disgusting. Yes, I mentioned mild thinning at the crown — but after your perm, I experienced massive hair loss, damage to my scalp, and irreversible harm that I never had before. You failed to assess whether my hair could even tolerate a perm safely, and you proceeded anyway — recklessly and negligently. Lastly, you accuse me of missing a follow-up — but you fail to mention that after your gaslighting, dishonesty, and refusal to take responsibility, I had no reason to trust you touching my hair again. Your entire response reads like a desperate attempt to cover your tracks, but the facts — and my documented evidence — speak louder than your fabrications. If you handle your mistakes this dishonestly and try to gaslight your clients into silence, you should not be operating at all. To anyone considering this salon: Think carefully. If anything goes wrong, this is the kind of response you can expect — lies, blame-shifting, and zero accountability.

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Matthew Warfordvia Google

about 3 years ago

Rita should be put out of business. She destroyed my hair and has no skill as a hair stylist whatsoever. She’s too busy talking to pay attention to her work, and it seemed like I knew more about the process than she did. She messed up my hair so bad, both cut and color, charged me $500, and I had to immediately go to a new salon to chop off most of my hair & fix the color. That cost $400. Rita REFUSED to work with me and refused to refund any of my money. I don’t know how she is possibly still in business but all I can say is I wish I read reviews first- so if you’re reading this, STAY AWAY! Don't let this woman touch your hair and then on top of it sell you bad quality products (she likes to ask you what products you use, and then tells you how “bad” they are and she will set you up with something else)