Ruth's Chris Steak House

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Hey9oh4via Google

about 2 months ago

$300 down the drain… in this economy?! At a chain restaurant?! Girl, hold my 9oz glass of wine Ruth C charges $30 for a brand that Publix sells for $11 a bottle 😆 My friends and I had an 8:15pm reservation and all arrived by 8pm. We didn’t get seated until after 9pm. No updates unless we went to the front counter and asked, no apology — just standing around in our nice outfits taking lobby pictures because what else do you do after ordering 2 rounds of drinks at the bar?! They sat our group of ten at a table meant for eight, so we were basically elbowing each other all night. Service felt scattered with multiple servers, no real guidance or options, and long waits for everything. Our appetizers came out room temp and arrived with the entrées instead of before. The sides (mashed potatoes, creamed spinach) were also lukewarm. We ate it anyway because at that point the night was already dragging. Desserts — which were supposed to come with our entrées — took 40+ minutes after we paid. Those were all ordered with our entrees, all the same dessert as well. Still no apology for anything: the seating delay, the cold food, the wait times… nothing. After dessert arrived, I overheard the waiter say you could have ordered a different dessert for $5 extra dollars?! Where was that option at order time bc I would have gladly paid for something else. I haven’t been to Ruth’s Chris (downtown) in about a decade, and after this experience, I won’t be going back. Our whole group left disappointed, tired, and heading straight home instead of grabbing the one drink we’d planned after dinner. Nights like this are exactly why I choose local small businesses over chains. This was not it. Our entire party of 10 left extremely disappointed. None of us live near the restaurant either - this was a middle ground for everyone. So after a disappointing Saturday night out, we all drove 30 mins home in the rain instead of enjoying a drink with eachother nearby after dinner.

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Jd Castrovia Google

3 months ago

My wife and I celebrated our 1-year wedding anniversary at Ruth's Chris Steak House, and it was an unforgettable experience. From the moment we walked in, the staff greeted us with smiles and made us feel truly welcome. The atmosphere was elegant, and the nighttime view of downtown was absolutely stunning. Diego, our server, went above and beyond super attentive, friendly, and made sure everything was perfect throughout the evening. I had the 26oz Cowboy Ribeye, which was cooked to perfection and packed with flavor. My wife ordered the lamb chops, and they were incredibly tender and delicious. Everything from the service to the food to the ambiance made our anniversary feel extra special. Highly recommend Ruth's Chris for any celebration or just a top-tier dining experience. We’ll definitely be back

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Adrianvia Google

4 months ago

This place has been around and will forever be around!!! Every time I go I am reminded why this place has stood the test of time!!! The fact that the surf and turf comes with crème brûlée is just one of the many reasons you just have to love this place!!!! It’s all done right doesn’t get any righter…like seriously elite 😋 another thing this place does that sets the bar high, is the muddled fruit in the cocktails because absolutely 👍🏾 and what’s a visit without the bbq 🍤 you just can’t do that…honorable mention to the seafood tower that I didn’t have the pleasure of indulging in this visit but in previous visits it’s worth every penny! I love a table closer to the water view depending on the time of day people are out on their boats and jet skis, dolphins are playing around out there too. Another cool thing about this place is after a lovely dinner you can access and walk the river walk after eating all that good food!

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Christabella Baileyvia Google

4 months ago

We recently celebrated our 11th wedding anniversary at Ruth’s Chris, and the experience was nothing short of exceptional. From start to finish, everything was perfect. Fresh rose petals on the table and candlelights. Our server was attentive, kind, and ensured that every detail was taken care of. Compliments to the chef as well—the food was outstanding, perfectly seasoned, and the stuffed mushrooms were the best I’ve ever had. The atmosphere was equally impressive, with a beautiful view of the St. Johns River that made the evening even more special. The thoughtful touch of the personalized signed card and the writing on our dessert plate was deeply appreciated and added to the celebration. Ruth’s Chris exceeded our expectations, and we look forward to returning to create more memorable moments in the future .

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LeeCee Willisvia Google

5 months ago

Never disappoint! The food came out in a timely manner, hot and fresh. The strawberry lemon drop amazing and yes you only need one. Our waitress was very knowledgeable and attentive to our questions and needs.