Susan O'Byrne
We do not recommend this photographer for a wedding event. Found Ryan Shiver on Thumbtack. At the beginning Ryan was kind of responsive and easy to work with. We talked about the pricing and what points of interest at the wedding we wanted shots of. I gave him a list of the timeline of photos via the telephone. A basic wedding checklist for photographers. Bride walking down the aisle, Actual ceremony, Bride and Groom with their respective parents, family, etc. On the day of the event he arrived on time. Was friendly and engaging with the guests. Ryan would disappear at certain times. When it was time for the dinner, the DJ announced the Bride and Groom to serve their food. Then the parents, wedding party, etc. etc. Well Ryan was in line right behind the first two parents. The 5th person on line. He was told (as well as the DJ) he was welcome to dinner after all of the guests had served. So that was quite rude and unprofessional for him to be at the head of the line. One of the worst things is his Overcharging us for an extra hour. He stayed at his own will, not approved, and he had the nerve to double charge us. He told us if we didn't pay that charge, we weren't getting the photos. We discussed the charges with him and he went back and forth with bad math. He sent various emails with old information and math errors. Next make sure you have a "printed" list of the shot selections. Ryan was told in our phone conversations what shots we wanted. He never took photos of the Bride and Groom and the Grooms parents. Not a single one. Nor did he take any photos of the Grooms immediate family, etc. Additionally, the ceremony photos were okay. Could have been much better. Ryan must not have taken good notes during our conversations because what was discussed was not included. If you decide to go with this photographer, have everything written. Make sure you keep an eye on him. As I mentioned earlier, he would disappear. When he was done, he just left. Not one word. No one even knew when he left. Book with caution.
