Jon
***INCREDIBLY SKETCHY BUSINESS*** ***DO NOT GO*** (2023) ---- I wasn't going to write a review, but 2 1/2 years later they are still doing the same crummy things that happened to me, so here's my experience. PLEASE go read the Tripadvisor reviews. They really showcase what this place is. - Every patron was offered a T-shirt at the end of the day if they showed our guide a 5 star review. (Most kids / teens fell for it) - Almost no one was put into the vehicle they reserved on the website. - My vehicle had a belt snap, leaving us to be towed by a rope all the way back which took 2+ hours. (The Rope snapped multiple times on the return tow as it was actually two random straps we found and tied together. There wasn't even a tow rope with us. I'm beginning to wonder if we even had a first aid kit and I blame myself for not checking.) - Chris accused me of driving erratically and told me I had to pay for the damages, but I recorded the entire event on go pro of me following directly behind him and you can even hear the belt snap while going less than 10 mph doing EXACTLY what he did. (I will try to attach a clip) - I was charged $2,965 the full safety deposit the NEXT DAY without any contact from the business. (There was also zero mention of this security deposit existing until after you arrived in person) When I questioned this, they stated they would fix it. It took 18 days before that money was returned to my account. I have all the texts messages of "I swear I did it" "Oh I must have forgot" and "I told the office". I was in contact with three different people at the business during this time. All of this occurred before I was actually charged $475 for repairs for them to order a new belt and put it on in the garage themselves. I found an OEM factory belt online for $189.00 and offered to buy it and they declined my offer and somehow that $475 was my total with a supposed $125 for "labor" Keep in mind this isn't even the vehicle I reserved online..... - At some point really far out, a vehicle ran out of gas so Chris had to find a Gatorade bottle, cut it in half, and we had to tip one of the buggies over multiple times to drain gas from it and pour it into the other one. (How do you forget to fill up gas...) - The Guide Chris spent most of the time talking about himself and had a very egotistical / rude attitude towards all the patrons. - Overall I bit the bullet and didn't fight these guys and paid to get the vehicle fixed. I'd rather it be my money instead of some family getting duped out of lack of maintenance / general upkeep. - Another couple on the same trip reached out to me about two weeks later to let me know they were also dealing with charges and fees / refund requests and arguments regarding their card for very high amounts so I imagine they got rolled into this scummy practice as well. - *A note to Chris! I get entertained reading all of your responses to the bad reviews as they seem like a 14 year old angsty teen losing his cool on the internet. PLEASE do your best to come at me with something to try to make me look bad when I have photos, videos, text messages, and bank charges to back me up. Give it a rest little man and admit that you run a shady business.
