Cristina M
Dr. Baysac and Dr. Tran are absolutely excellent dentists, and I echo other reviewers: Dr. Baysac is fundamentally a wonderful, kind, thoughtful, and hard working human being. She cares very much about her clients and her business delivering quality work. The staff also are very friendly and helpful, and the office is always clean and welcoming. I love my visits to this dentist and feel lucky to have found them. Dr. Baysac has spent hours with me to ensure my invisalign treatment is what I want and need, and every cleaning and route appointment here has been gentle and considerate - except for one truly awful one about which I emailed the office, and they responded immediately to my concerns (it never happened again). I will say though that it feels like this office has grown beyond their capacity to manage appointments well and timely. They are regularly booked out 1.5 months in advance for routine cleanings even, and finding a new appointment time frustratingly feels like coordinating a meeting of the UN. So if you're a new client and are looking for an excellent dentist AND a hassle free appointment experience, this may not be it. But if you are OK with quite a lot of texting and telephone tag in order to be seen by a wonderful dentist, this is a great office for you. I have grown increasingly frustrated with scheduling and the negative impacts to my work schedule due to this. I have been doing invisalign, and the trays are meant to be used for 2 weeks. It has sometimes been 2 months that I've been stuck on a single tray due to scheduling.
