Sasha Austin
We are in the market for a new couch. My daughter (8 years old) and I went to San Francisco Furniture Outlet after reading all the good reviews online. The store wasn’t busy on a late Sunday afternoon. We were trying out some power reclining couches. A sales person (Asian lady with black hair) came out of nowhere and started accusing my daughter of breaking the recliner when all she was doing is kneeling on the couch and touching the headrest. We have been to a couple of furniture stores to try out couches and this has never happened. My daughter wasn’t misbehaving. After I explained that she was just trying out the couch and that she wasn’t pushing the headrest the sales person still kept accusing her of potentially breaking the couch. We left the store immediately after being poorly treated. They just lost our business. I would not recommend the store to anyone if they have unprofessional and rude sales person like that.






