Sapphire Electric: Responsive, professional electrical service with clear explanations and fair pricing.
Sapphire Electric, based at 3855 N Cicero Ave in Chicago, delivers responsive, professional electrical service. Customers praise Sean and Shawn for clear explanations, accurate on-site quotes, and thorough testing. From fixing dimming lights to upgrading switches and Nest thermostats, the team explains every line item, completes work promptly, and stands behind fixes, building strong trust with homeowners.
3855 N Cicero Ave, Chicago, IL 60641, USA
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Professional assessment and resolution of issues like circuit problems, dimming lights, and faulty connections, with clear explanations.
Installation of modern light switches, fixtures, and upgrades to enhance functionality and aesthetics in your home or business.
Expert setup and upgrade of smart thermostats like Nest for improved energy efficiency and control.
Prompt response and repair for urgent electrical issues to ensure safety and prevent further damage.
Comprehensive checks to identify potential problems, including coordination with utility companies like ComEd when needed.
Overall rating
Rebecca Housh
Sean was fantastic! He explained everything clearly and made sure we were on the same page throughout the process. Overall a great experience from start to finish. We will absolutely be using Sean again for any future electrical needs!
Junior Martinez
After dealing with flickering lights/outages for a few days, opening about 7 tickets, and making countless phone calls, I got to a point breaking point with ComEd. That’s when I reached out to Sapphire Electric and worked directly with Daniel and honestly, that made all the difference. They were extremely responsive. I called late at night 12:30 p.m and they picked up right away. They scheduled me for an early appointment the next morning. Daniel showed up on time, quickly diagnosed the issue, and made sure I understood everything throughout the entire process. He clearly explained that the problem was on ComEd’s side and didn’t just stop there. He submitted a ticket through his professional portal with his license, photos, and all the necessary documentation to push things forward. On top of that, they were actively following up with ComEd to make sure a technician actually came out. Once ComEd arrived, Daniel came back to my home, spoke directly with their technician, and made sure everything was properly addressed so this wouldn’t happen again. End result, issue resolved the same day. If you want someone who actually shows up, communicates, and gets things done, these are your guys.
José La Luz
Sean the Electrician was supremely professional and competent, quickly assessing our electrical problem and then providing a solid and relatively prompt solution. I was concerned that the repair would involve running new lines and added expenses but that was not the case. I also appreciated Sean’s explanations and patience as he allowed me to shadow his work and ask questions. Most importantly, my wife and I are able to sleep peacefully now, with this nagging circuit problem finally and safely resolved.
Nathan Joslin
Professional, diligent, friendly, and high end work. Seemingly higher priced but reflected in the final product. Also had a nice process of showing what they will do, pricing it out, and signing off
Frannkie Grady
Absolutely AMAZING tech. Absolutely AMAZING. Period. Will definitely need him again.
North Malden
Replaced a ton of light switches with modern, but fussy, ones and upgraded our two Nest thermostats. Always great communication and wonderful service. There was a minor issue with one of the light switches, and they came back to fix it at no charge. Would definitely recommend.
