Your Disneyland mobility solution—rentals delivered to your hotel for a magical, accessible adventure.
Electric scooters for adults, delivered to your hotel, ideal for navigating Disneyland parks with ease.
Manual wheelchairs available for rent, offering mobility support for visitors with temporary or long-term needs.
Strollers for children, including adaptive options, to keep families comfortable during long park days.
Convenient delivery of equipment directly to Disney resort and select Anaheim area hotels.
Charging and basic upkeep services to ensure reliable performance, though issues may occasionally occur.
So disappointing that they are the only place that rents adaptive strollers, but they will only let you rent if you stay at the Disney resort. So lame. Way to gate keep handicap access. UPDATE - They responded saying that they deliver to other hotels. This may be true - But they do not deliver to Airbnb, nor do they allow me to go pick up from a location. We cannot stay in any hotel due to my daughter's disability. We have to stay in an house. I offered to pick up from anywhere. I offered to pay a deposit. The person on the phone said there is no way unless we are staying in a hotel!
What a nightmare! We had one problem after another. We rented 3 scooters. 2 scooters malfunctioned. We recieved another 2 scooter. Only to discover that 1 of the 2 new scooters would run. We ended up having to have another delivered to our vacay destination "Disneyland". Come to find out after waiting for delivery yet again this scooters wasn't even charged. It caused us hours of delays after all was said and done. Never again!
I needed a wheelchair for my grandson who was in an accident days before our vacation. Disneyland vacation packages suggested ScooterBug. They delivered the wheelchair to the wrong hotel. We had to change our plans for the day due to it not being here. Very disappointing. We are still sitting and waiting 3 hours for a chair. I would not use again. Called them and was told the warehouse was closed for the night. No wheelchair till tomorrow. A totally wasted day. With no eta of what time it would be at the hotel.
My husband rented a scooter for himself for the 3 days in the parks. The delivery was awesome as it was dropped off at our hotel. The scooter was clean and fully charged. It was used alot in our 3 days and it was a lifesaver. My husband has parkinsons and without this he wouldn't have been able to come on the family trip. Very grateful for the customer service and the ability to rent. Will definitely use them again in the future.
Got a super dirty stroller, not even a wipe down. We called and they said they would exchange in 1-2 hours. Never showed so we called. They said we miss understood and they would try and get a new one tomorrow. Tomorrow we are doing early entry tomorrow and they said they don’t know when we will get it. Not super impressed
ScooterBug Rentals provides essential mobility equipment like scooters, wheelchairs, and strollers for visitors exploring the Disneyland Resort Area in Anaheim, CA. We specialize in convenient hotel delivery to enhance your park experience, catering to families, seniors, and individuals with disabilities. While we strive for reliable service and clean equipment, we acknowledge occasional delivery or maintenance issues and are committed to improving customer satisfaction. Our goal is to make your vacation accessible and enjoyable, with flexible rental options for Disney resorts and select hotels.
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