Al B
I originally worked with Service Wizard for a spring HVAC tune up. The tech tuned up the system and opened a clogged drain pipe other non-SW techs had missed. This led me to call them for a fall tune up. My system is 20 years old. After the tune up one of the techs and I talked getting about a new system. This was during the Thanksgiving savings period. They offered me a 30% discount which brought the cost back to what it was a couple years ago. Their financing option was easy and very competitive. I went through with the change. The techs arrived the next day, replaced the old, and cleaned up after. They went about their work efficiently, took care not to track dirt/mud on my floors, and were very polite. Two techs I spoke with (Adrian and Levi) gave me more in-depth information about what they were doing and took the time to make sure I understood what was going on. Levi especially was very helpful and forthcoming. I'll be seeing Service Wizard for years into the future (in spite of the weird cartoons on their trucks).
