Aeryn Yadav
Incredibly frustrated. One hour before my appointment, the front desk texted me to come in early to fill out new forms (I’ve attended 5 appointments already). I told them that wasn’t possible on such a late notice, and to please email me the forms so I can complete them online. Still no answer, and my appointment is in 30 minutes. I already took half the day off from work so that I can go to the appointment in South Bay. I work on the peninsula. So inconsiderate. I told them we need to reschedule, and no I will not be paying the cancelation fee because this was not on me. It would be 4 stars if not for this. Seriously, they don’t respond to texts or pick up the phone when I call. What gives?






