Ashley M Willis
What an absolutely horrible experience. We came in for a first hair cut with the photo before and after. She took an image of my son where he was hardly paying attention and I said hold on and tried to get him to smile. She said “it’s fine” and just put the camera away. What are you looking for: I said I like that it’s long. I like it thick on the sides and back. I want it to keep the overall same shape just trimmed a bit to be cleaner. She started taking a lot off the sides and I said wow you’re really taking a lot off. She said I need to or it will have wings on the sides. I said we asked to keep it long but okay. Multiple other times I mentioned she was taking too much off. The top still had length at this point then she lifted it off and just hacked off multiple inches. My son was very upset and my husband asked her to stop for a minute so he could calm him down. She kept buzzing at my kids head with her trimmer despite being asked to stop. He left with a very visibly crooked essentially military style haircut. They didn’t make us pay but it will take months for my son’s hair to look remotely like his own again. The people in line behind us witnessed the experience and wisely chose to leave. The idea of this place is nice but I’d recommend going to people who actually know how to cut hair and follow directions.
