S
Simutek
Your trusted local destination for Apple repairs, sales, and expert tech support in Tucson.
5
Electronics Store
$$
Your trusted local destination for Apple repairs, sales, and expert tech support in Tucson.
Simutek is a premier electronics store in Tucson, Arizona, specializing in Apple product repairs, sales of new and used devices, and comprehensive tech support. Known for exceptional customer service and knowledgeable staff like Jack, the team provides honest, pressure-free solutions for MacBooks, iPhones, iPads, and more. With a 5-star rating, Simutek offers same-day repairs, affordable updates, and a welcoming environment that builds lifelong customer relationships.
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Expert repair services for iPhones, iPads, MacBooks, and other Apple devices, including screen and battery replacements.
Sales of new Apple computers and refurbished devices, offering affordable upgrades with personalized recommendations.
Friendly, patient guidance for setup, software updates, and troubleshooting, tailored to all skill levels.
Secure data wiping and system optimization services to refresh and enhance device performance.
Provision of loaner phones during repairs to ensure you stay connected without interruption.
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Overall rating
Julia
Customer service-wise and knowledgeable-wise, this place is great but what really solidified us as a customer for life is our experience working with Jack. What an amazing human being! Not only is he friendly, intelligent and super helpful, he is incredibly personable - especially with my six-year-old son. Every interaction was pure fun and joy for both of us. When we left, I was relieved to have a repaired iPad (just get the AppleCare) and my heart was warmed when my son asked Jack to be his BFF.
Ashley Novick
Stellar service! I brought in an iPhone with a shattered back for repair. In the process of fixing it, the tech accidentally cracked the front screen. Simutek covered the cost to fix the front and back glass, as well as a loaner phone for me to use while we waited for parts to ship. They even threw in a free phone case when I picked up my new phone. Every single person I interacted with during this process was friendly and helpful. I'm so happy to give this place my money—if they ever let me!
Laura H.
Jack….remember that name 😜!! My friend (Guy) bought a new apple computer from Simutek last week. You know when you have something new & then you get it home & start using it & then you start having questions. Well…that sums everything up😳. So we decide to make a trip to Simutek this morning & try to learn “why things are not working as we expected” 😉. Woo Hoo…Jack not only has the patience of a saint, but he really knows his “stuff”. And he knows how to explain things to non-apple computer people. Great personality, knowledge & patience…what a Win Win Win for us. We had a well spent hour with Jack & came back home & I was able to share everything Jack showed me to Guy. It really made sense & I understand enough that I was able to teach Guy!! Who woulda’ thought🥳. Jack, you are the BESTEST & we both appreciate your patience & kindness with we seniors. Thank you very much!! Guy & Laura
Michelle Garfias
I was about to pull all the hair out of my head before I learned about Simutek. I took my vintage (2015) MacBook Pro to get an update I didn’t have enough space for and to get it wiped clean. I got my computer back the same day and for only $35! It was WILD and the folks there were so lovely! Also, their wall art and commercials are TOP TIER. Highly recommend!!!
Sarah Cafiero
What a fantastic alternative to any big box store selling Apple computers. I brought in my Macbook Air that wasn't holding a charge and was given all of my options, including the option to replace the battery. I felt no pressure to choose any specific thing, and could tell that if I had chosen to replace the battery, my experience would have been great - and if I'd chosen to replace the computer, my experience would have been great. It's a relief to be helped by someone that simply wants the best for you. In the end, I walked out with a new to me, but used computer and a renewed faith in humanity.
