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Dmitry Usatovvia Google

2 months ago

Terrible place . Desk girls are totally rude and unprofessional. No any notes on website that they don’t accept cash. No changing rooms and hangers spot. A lot of uncover steel parts - not safe at all. Parkour’s pedestals are not secured at all - dangerous. Highly not recommended!!!

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Maritza Ortizvia Google

4 months ago

Our first time here, we came for a Friend's Grandson 13th Birthday Party, my nephew's had a great time, it wasn't overcrowded, and the Staff was amazing especially Big G.👍👍👍👍👍

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Felicia Lopez Wrightvia Google

6 months ago

I reserved 10 am tickets online. Barb at the front desk was rude when checking us in as she was upset that we got there at 9:56 am. She insisted that we wait outside until 10 am and was mad when I refused. The place (including the bathrooms) is filthy for us to be literally the first people there for the day. There are no staff supervising the children. Unacceptable for the cost.

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Ange Dvia Google

8 months ago

Birthday party execution was seamless. The Staff: Every team member was friendly and helpful. Vladimir was our party host and he was very thoughtful and attentive. Before I could make a request, he already thought of it and handled it. Party Logistics: From arrival to guest check in and party time facilitation, the logistics were not something I needed to think about. They assembled all food, cake, beverages, decorations without needing any guidance. It was a dream. The Facilities: My only negative comment was around the overall facilities which could use a deeper cleaning. I noticed some dust bunnies in the corners. A ball hit the wall for our party room and a cloud of dust came raining down from the ceiling. 🙀Not sure how you clean a foam pit… but that could use some attention as well.

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Jonathan Darteevia Google

about 1 year ago

This place has really gone down hill and is an absolute money grab. They forced us to buy there socks even though we brought socks some of the pairs were from that location we were not aloud to use them. On the other hand for what they charge this place should be clean especially since we arrived an hour after opening but there was built up dust, dirt and grim in every corner, under all the chairs. It honestly looks like they don't clean at all. The carpet by the foam pits is peeled back from the plywood so all the wood is exposed. The over all experience since the last time we were here was terrible I will no be bringing my family back here again