Services Offered
In-Person VIP Tours
Personalized guided tours with expert knowledge of Orlando parks, including fast pass assistance and itinerary planning.
Virtual VIP Experience
Remote guidance via text or app to help navigate parks, avoid long lines, and optimize your visit from anywhere.
Custom Itinerary Planning
Tailored schedules based on your preferences, such as family-friendly or themed experiences like Harry Potter.
Fast Pass and Ride Coordination
Assistance with booking and managing fast passes to minimize wait times and maximize ride access.
Group and Family Packages
Specialized tours for families and groups, ensuring a stress-free and enjoyable experience for all ages.
Reviews
4.2(5 reviews)
Rating Distribution
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Jessica McCalister
via Google
6 months ago
Essentially paid $2200 for a guide who had no special knowledge of the parks to swipe our fast passes for us. I asked when booking if a special itinerary for smaller children with a focus on Harry Potter was possible. We ended up with a guide who gave us no explanation of anything just rushing us through the parks. I finally told him I’d pay for the remaining time but he could leave as it made me and my family uncomfortable to just have a random person with us. I was promised no more than 10-15 min wait times (absolutely a lie as we waited over an hour for one ride my daughter really wanted to ride.) multiple times our “guide” pushed us to ride something only to find out once we made it to the line that my youngest wasn’t tall enough. My 4 yo was terrified after we went on Spider-Man at his suggestion. Guide couldn’t even tell us the names of the rides. Absolutely biggest scam and rip off
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Jennifer Vitalivia Google
about 2 years ago
Just used Smart VIP Tours for the Magic Kingdom this past weekend and it was INCREDIBLE. What a cool experience-Alex & his team were so easy to work with and made sure our family got on every single ride we requested. They were responsive and helpful and I will never go to Disney without using their services. Seriously it was so amazing!
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Steve Sheltersvia Google
almost 3 years ago
We used the Virtual VIP Experience for our recent trip to Animal Kingdom and it was awesome! My wife was in constant contact with our tour guide Chris via text messages, and with his guidance we were able to hit all of the rides while avoiding the crazy long lines. Anyone who has ever gone to an amusement park with kids knows that it can be a stressful experience, but having Chris as our virtual guide made this trip as stress free as possible. Thank you, Smartours!
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Cassidy Ziemkevia Google
about 3 years ago
Simply the BEST in-person AND virtual Disney tours ever! We did both tours this week, and they were fantastic. We weren’t sure how the virtual tour guide would work out initially, but we were oh so happily surprised. We did every single thing we wanted to, and left the park feeling fulfilled. Chris and his team went above and beyond to make sure we had the BEST days ever, and hit all of the best rides/attractions! Couldn’t recommend enough! If you want to experience Disney but need help booking/assuring you get to do everything you want - book Smartours Orlando! Thank you Chris and team for giving us such an unforgettable experience.
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Maytee Davisvia Google
about 3 years ago
If you are looking for the BEST—look no further! SmarTours takes the stress away and allows you to focus on simply enjoying your vacation and making lifetime memories with your families and friends. These guides take care of every single detail. All you have to do is tell them what you want in advance and I can assure you it will get done. We’ve been using SmarTours for over 10 years, and every single time we use them they ALWAYS over deliver. We refer all of our family and friends to them. Thank you SmarTours for giving us some of our most treasured Disney memories. Until next time! The Davis Family❤️ 🐭❤️
