Jessica McCalister
Essentially paid $2200 for a guide who had no special knowledge of the parks to swipe our fast passes for us. I asked when booking if a special itinerary for smaller children with a focus on Harry Potter was possible. We ended up with a guide who gave us no explanation of anything just rushing us through the parks. I finally told him I’d pay for the remaining time but he could leave as it made me and my family uncomfortable to just have a random person with us. I was promised no more than 10-15 min wait times (absolutely a lie as we waited over an hour for one ride my daughter really wanted to ride.) multiple times our “guide” pushed us to ride something only to find out once we made it to the line that my youngest wasn’t tall enough. My 4 yo was terrified after we went on Spider-Man at his suggestion. Guide couldn’t even tell us the names of the rides. Absolutely biggest scam and rip off






