Thi Ta
100% would not recommend this Photo Booth company. We hired them for our September wedding. We emailed and coordinated multiple times. Despite that, they didn’t bring our guestbook nor the custom props we ordered. While our attendant was wonderful and went out halfway to get us a guestbook, a lot of guests didn’t know about it and had already taken their pictures and never signed it which was disappointing. While we did get a slight refund, you’re better going with another photobooth company for a big event because absolutely nothing further stood out about this company. Janine was our liaison, absolutely terrible. In addition to the refund, we were promised a 10x10 canvas. This was back in Oct, it’s Dec and despite emails (that they’ve ignored) and multiple phone calls, they’re still clueless. Daniela is pretty useless with this regard and today told my wife that it’s better not to give a timeline on when to expect any update. What that means is that they don’t care and don’t expect an update. That should be telling on the lack of customer service that this company provides.
