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Alex Bashawvia Google

4 months ago

They were able to get a tech out to our house the same day and within a couple hours of our call to help with a potential gas leak estimate. Isaiah was awesome and the staff that took my call was great too! We have used them in the past and they still have the same great service!

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Jake Hixvia Google

about 1 year ago

Had a high efficiency furnace installed and old one removed. They did great work and were fast.... but two things they should have told me about, but didn't, and cost me money and time both times: 1) furnace had a built-in/attached dehumidifier... great. They ran a 10ft tube to nowhere and kinked it, after the furnace shut down in the middle of last winter. 2) the installed intake line on the furnace does not use the old duct, so we could have sealed it.... didn't notice 'til someone eventually complained this winter, but its just been dumping outside air straight into basement for nothing. 3/5.

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Katherine Gaylevia Google

about 3 years ago

I had Cozy Club with SoCo which provides annual tune-ups as well as free diagnostic calls. After 14 years, it was time to replace the furnace and a/c. Alejandro and Erik were fantastic. They were professional and kept working until the job was done. They even patiently taught me to use the new thermostat. They were the Dream Team. Josh who came on the no heat call was also fantastic. Every person I've dealt with has been great. I highly recommend SoCo

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Callie Webervia Google

over 3 years ago

My salesperson Gary did a great walk initial walk-through and assessment for my furnace replacement. He was very knowledgeable and I never felt like I was being up-sold anything I didn’t need or want. On the day of replacement my technicians Alejandro and Eric were prompt and very professional. They did an amazing job replacing my 35 year old furnace with a high efficiency model, which could not have been an easy job! They fit the new furnace into the same spot and did a great job on my new external vent as well. They walked me through everything I needed to know about my furnace, filter, and new humidifier before doing paperwork and making payment. Gary even stopped by on install day to check in on Alejandro & Erik and drop off a SoCozy blanket for me, which was a nice touch! I’m a very happy customer and feel confident after this that the cozy club membership will be worth the money. Highly recommend SoCo if you need any heating/cooling work done

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Steven Whittvia Google

over 6 years ago

My wonderful experience started with Ben coming to my house with his extensive knowledge of everything AC and cooling. I truly felt like he wasn't pushing anything on me that I didn't need and that he would give me exactly what my home needed. Once my install date came Kyle and Tyler worked tirelessly without stopping to get my job done in one day.....A/C, furnace and water heater. I was told by other companies it would take 2-4 days. I offered multiple times to buy them food but they were more interested in getting the job done. The work they did was like a Rembrandt painting, absolutely beautiful. After that came Mark and Jordan who cleaned my vents which were disgusting. They were super friendly and only wanted to make sure we were 100% happy with the job they were doing. Because of a mix up that I believe was my fault Phil showed up at my door with a big smile and a great attitude to install my new thermostat which changes color and matches the paint on my walls..... I had 4 estimates before SoCo and wish I hadn't wasted my time with other companies...... If you don't go SoCo You're messing up