Services Offered
Rogers Plan Consultation
Personalized analysis of your current services with clear explanations of options and optimizations for internet, cable, and bundled plans.
Account Management
Assistance with adding new customers, managing existing Rogers accounts, and handling billing inquiries professionally.
Provider Transition Support
Guidance through switching to or from Rogers, including setup, troubleshooting, and ensuring a smooth transition process.
Technical Issue Resolution
Support for addressing service-related problems, working with Rogers to improve speeds and resolve connectivity issues.
Customer Service Excellence
Dedicated, kind, and professional interactions to answer questions and make clients feel comfortable and informed.
Reviews
4.2(5 reviews)
Rating Distribution
5
4
4
0
3
0
2
0
1
1
D
David Lefebvre
via Google
about 2 months ago
Zeynep from Rogers stopped by today and was absolutely fantastic. She explained everything clearly, answered all my questions, and handled the entire process with professionalism and confidence. Her communication was excellent, and she made the whole experience easy and comfortable. One of the best customer interactions I’ve had — highly recommend dealing with her!
M
Maxine Chaykavia Google
3 months ago
Zeynep was an amazing person to do business with. Very kind & professional. Would highly recommend using this girl for all your Roger’s inquiries.
R
Ryan Reevesvia Google
3 months ago
Aman was fantastic in going through my bill, letting me know of my options and explaining everything clearly. She did a fantastic job in helping me feel comfortable switching my internet and cable provider.
R
Rupesh Patelvia Google
4 months ago
Follow-up (Oct 26, 2025): Devam sold me on a home internet speed that didn't pan out. I was texting and chatting with him regularly with the impression that he would make this right. He worked with Rogers to try and improve the speed but it didn't match what I had with Telus. He said that since I'm having buyer's remorse I could cancel and that I could do so within 30 days. I contacted Rogers by Shaw to process the cancellation and they put it through only to find out I was charged a $300 cancellation fee. Rogers by Shaw said that if there was a technical issue that the salesperson Devam would need to correct that and then I wouldn't be charged this fee. This all occurred throughout August and into September and there's been no contact anymore. I wish I never switched to Rogers. They have been terrible! I've been patient with Devam but it's now run out. Original review: TJ and Devan were great to work with and spent the time to understand my needs. I appreciate e everything they did.
D
danielle shandrovia Google
6 months ago
We just had Zeynep at our house. She was very professional and kind. We added a new customer onto our already existing Roger’s acct. Keep up the good work!
