Specialized Property Management Dallas

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Litzy Rodriguezvia Google

3 months ago

Horrible experience as a tenant from the maintenance to communication to absolutely everything. Even the owner of the rental we had with them decided to end contract as soon as we were able to communicate and find out all the lies and poor management that was going on. Ripped me off from my deposit with bogus “deductions” even showed proof of the mistake of a “utility bill” that was charged to my account which billing period was before we even moved in. There respond since there contract ended they can’t do anything about it. Do not make the same mistake as we did and work with this scam of a company.

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Linzie Pencevia Google

4 months ago

If I could give 0 stars I would. I fully regret working with this company. The only time that it seemed like this company would be a good choice is in the very beginning when I was expressing interest in their services. Aaron reached out many times and would return calls and was patient in answering all my questions. BUT once into the contract I found out that most of what Aaron and I talked about WAS NOT TRUE! He told me incorrect information and once I signed the contract I have found out that I am on my own. The leasing process was a nightmare and very slow. A employee even showed up to my house unannouced on a Friday night and let himself in. I have no idea what he was doing there as nothing need to be done! The "contractors" they use are a joke! They try to charge an insane amount of money for below par work and incorrect information. Example I was told I needed a new dishwasher for $1000. The dishwasher was brand new. I sent my own guy out and the problem was fixed for $100. No one answers or returns calls. There is no solid communication. There is too much to write. This is a horrible experience and at the end of the contract I will be searching for a different company.

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Reagan Beechamvia Google

6 months ago

I cannot begin to reiterate enough how incompetent this company is. I am a business owner myself and I would be ashamed to own this business. Their lack of responsiveness and lack of ability to get the most simple things imaginable done at your home is truly impressive. Our most recent example is that we needed a new microwave and they brought the wrong size microwave out one time, then no microwave at all the next time, then the wrong size microwave again, then the wrong size trim kit the next time, then showed up without a trim kit the next time, then showed up to take measurements (again), then tried to come do measurements again… five months later and we aren’t even close to having this resolved. There’s definitely something “special” about this company alright… If you own a property and are considering using this company to manage your property, I would recommend you light a $100 bill on fire and ask yourself how fun that was and if you’d like to do it again and again every single day of the year. And if so, give these guys a call! However, if you have even a minor resemblance of a single brain cell, avoid these people with every ounce of your being. If you’re a prospective tenant, just pray nothing ever actually bad happens at your house because your home could seriously be unlivable and their lack of urgency as a “property management company” will make your blood pressure rise through the roof. It’s truly amazing… I can’t even imagine trying and putting in real effort to be as bad at my job as these people.

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Paige Herbertsonvia Google

6 months ago

An absolute joke of a property management group. They do not “manage” anything. We have had one maintenance request out since March (it’s almost October), and this “property management group” has sent workers out over 8 times to “resolve” the issue, and every time, NOTHING GETS FIXED. Not to mention, the workers come empty handed. One time I had called John to express my frustrations, the man either gives one word responses or doesn’t even reply to you over the phone… just sits there silent. No reassurance from him that this issue would get fixed, he simply does not care. Absolutely useless. I really didn’t want to have to leave a review, but something’s got to give. If someone else BESIDES JOHN, can help us with our work order, it would be greatly appreciated.

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Eraj Zaidivia Google

6 months ago

Update on 9/17: Their service has somehow gotten even worse. I have a tenant who hasn't paid rent and they are not responding to my questions (unless its ones they want to answer) and are being completely negligent on the property and transition process. I am seeking Legal support as I intend to take them to court. If anyone has any references, please pass along. The generic response copied and pasted by them is complete BS that they probably have sitting in stock somewhere. Original review below: Poor responsiveness, lack of support / follow-up communication, and unclear billing models (and non-user friendly portal) make this an extremely poor choice for out of state property management. Their monthly fees are cheaper than other providers, but you get what you pay for since there are frequent issues with billing / accounting, as well as the asset and property managers. Their intent is to fill your property as quickly as possible so they can begin billing you, but the tenant selection criteria is extremely poor / unselective and they'll let almost anyone rent / live in your property. I will not be renewing based on the 8 months I've unfortunately endured with them. Terrible company overall, but good at marketing themselves and have a solid sales / front office team. Too bad the underlying service sucks.