Jonathan Pearson
Long-time loyalist to Specialized. I've owned them since the 1990s. I happen to be passing through to visit family and came by this store without a booking. I came in because of an irritating problem -- the battery in the seat tube was stuck and wouldn't let me lower the saddle. My man Mitchell hooked it up in a couple of mins and adjusted it to prevent it from happening in the future, even giving me a small plastic tool to adjust it myself. And then Francisco helped me out with a new helmet. I'm not at all surprised that Specialized hires quality people. Thanks to both of those guys for the great experience.






