Specialty Contractors Inc.

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Jim STXvia Google

about 2 months ago

Trust worthy, competent, fair. Specialty Contractors was 1 of 2 general contractors that we used for a floor to ceiling, interior and exterior remodel of our home over a 6 month period. I am very satisfied with the outcome and the value I received from them as a general contractor and the sub contractors they selected for our project. Specialty was responsible for the ceilings, walls (dry wall and stained judges panel restoration), cabinet restoration, major electrical upgrades, and all the outside facia, soffit and wall panel replacements. At the end I added to their task installing leaf guards on the gutters as it was best for them to coordinate this task with the planned exterior work. A long review as I want to share not only my satisfaction but also some insight into why it worked out so well. As a general contractor, the subcontractors they use are going to determine the quality of the outcome. All of them did fine work and were very responsive to clearing all items on my punch list to my satisfaction. The majority of the work (drywall, ceiling, painting, staining, cabinet restoration, carpentry. light fixture replacements) required craftsman with significant skill to pass my acceptance and was carried out by a firm called HDZ. I have to add a thanks to them in this review as they did a great job on all their work items treating our home as they would theirs. I came in contact with Specialty through USAA's associated referal service, which in my mind speaks highly for them. The insurance work background also meant that the approach they take to the work estimate is very detailed delivering a Statement-Of-Work that provides 100% transparency to exactly what work will be done and how much each work item costs. The estimator (Noel) was a true professional in every way - expert knowledge, he fully grasped the approach we wanted to take and the outcome we were seeking, and very customer oriented. He was a key reason we went with Specialty and why the experience was smooth from start and finish. The estimator wrote out a detailed SOW of the full project which we later broke down into an initial contract and 9 separate change orders so that I could gain confidence as we progressed with the work of the Specialty and their subcontractors. I had a clear understanding before we started as to the cost of every future item and how any changes might impact that cost. I also have to do a call out to the lady responsible for managging all the invoice tasks and payments. Another true professional who managed all the project cost changes as we processed the 9 change orders and was always responsive to every request. Many thanks to the team at Specialty and their sub contractors for a project well done and treating our home as you would treat yours.

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Alex Romerovia Google

4 months ago

We worked with Specialty Contractors on a USAA insurance claim and couldn’t be happier. Estimator Noel Sullivan coordinated smoothly with our adjuster and outlined a scope that fit our policy. Project Manager Freddy Rodriguez kept everything on schedule, shared photo updates, and ensured inspections passed without delay. The repairs look fantastic, and the whole process was much easier than we expected.

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Jon Mitchellvia Google

6 months ago

Freddie Was Our Project Manager – Poor Quality, Zero Accountability We hired this company for a full remodel after a slab leak, and it turned out to be a disaster. Freddie was our project manager and did nothing to supervise the work. We have a door camera and confirmed he never came by to inspect the flooring, electrical, plumbing, or paint. We had to demand that the unlicensed plumber seal and shim the toilet. We are having to pay someone else to fix all this. What we’re left with: • Flooring with gaps and uneven installation (see photo) • Unlevel stove (confirmed with a level tool – see photo) • Shorted-out ceiling fan • A visible hole in the ceiling • Broken blinds never replaced • Sloppy recessed lighting install in our ceiling (photo included) Freddie, Derrick, Jessie, and David gaslit us when we brought up issues and constantly passed blame. There was no follow-up, no final walkthrough, no supervision — just a revolving door of subs doing rushed, uninspected work. The only subcontractor who did a decent job was the painting crew (HDZ). But the rest of the work? Sloppy, careless, and inexcusable. We paid through USAA, and as a veteran, I’m disgusted by how this company treats military families. They should not be on any insurance-approved contractor list — especially not with USAA. If you’re a homeowner or veteran dealing with a slab leak or insurance claim, please take this as a warning. I would never hire this company again.

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Maryvia Google

11 months ago

We had an awesome experience with Specialty Contractors for our kitchen remodel and flooring install. David, the estimator, made the whole process easy from the start—he really listened to what we wanted and helped us find the best options without pushing anything we didn’t need. Once the work started, Jesse, the project manager, kept everything on track and was super easy to communicate with. His crew was professional, showed up on time, and made sure to clean up at the end of each day, which we really appreciated. Now that everything’s done, we absolutely love how it turned out. The kitchen feels more open and modern, and the new floors completely changed the look of our home. You can tell they care about their work because the attention to detail is top-notch. If you’re looking for a reliable contractor who actually listens and follows through, Specialty Contractors is the way to go. We’d 100% recommend them!

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Laura Ingramvia Google

about 2 years ago

Our house in Plano had a plumbing leak insurance claim that ended up involving the entire interior. Specialty did an excellent job of helping us navigate the insurance claim & all its complications. In addition, we took the opportunity for some long desired upgrades. We were/are very pleased with the outcome. We could not have accomplished everything without their expertise. We definitely we would recommend their services to others.