Stud Mccoy
First, I am writing this review because I sent a complaint directly to Steve & Kate leadership in Dallas with no response. I gave them months to respond. This camp was unsafe for my 5 year old. He attended the Dallas location 7/30 and 7/31 of 2025. The camp looked awesome with lots of activities. He was really looking forward to it. I had no idea that all those activities get boxed up 3 days before camp ends. No one told me that until I complained on the last day. Very few staff members. None that knew the answers to any of my questions. It was very boring and extremely hot. My son’s water bottle was in his backpack and they would not let him go to his bag to get it because we purchased the hot meal. He was lost and didn’t know where anything was bc it was his first time there. I told the lady that and no one helped him. They just told him where to put his backpack. No water fountain that he could reach or find. He was severely dehydrated and lethargic when I came to pick him up on the second day. They had trouble locating him too. No ID card could be made bc they already sold off the printers. That is dangerous. How would you know about his allergies?! How do you know he went home with the right person?! The lady at the desk was not helpful or courteous. No one seemed to care about my son’s safety or welfare at all. I will never use this company again. No one responded to my complaint.
