Studio JenJen

I’ve been to this salon three times, and unfortunately each experience has been disappointing. The first two times I got dipping powder. The almond shape came out bulky and uneven, and the square set broke within a week. Both times, the cuticle area wasn’t properly prepped, so the polish didn’t go close enough to the base and already looked grown out within days. Yesterday, I went to remove hard gel and get a regular manicure. One technician used the drill properly on one hand, but another clipped the nail on the other hand while the gel was still on. After the manicure, there was visible space near the cuticles again, making them look grown out immediately. The polish has already started chipping, and it has been less than 24 hours. There are also bumps and uneven areas in the finish. Because the color is black, it doesn’t show clearly in photos, but in person the surface is not smooth. I also waited about 30 minutes for my nails to dry, and no one checked the finish before sending me off. Someone briefly applied cuticle oil at the end, but my nails were not inspected to make sure everything was smooth and properly set. I paid $55 for this yesterday. Having polish lift within a day is unacceptable at that price point. On top of it my coat had been hanging on my chair the entire appointment, yet when I went to leave it was covered in nail dust and debris. It likely happened as staff were moving around with materials, but it showed a lack of care and attention to the surrounding space. After three visits with consistent issues, I won’t be returning.

Emma did a bio gel refill for me and she did an excellent job! I gave her an idea of the colour I wanted and she showed me the perfect palette. She was kind, and paid great attention to detail to make sure she got my shape and length right. She was also very quick. I always have a great experience and look forward to going back!

I had an amazing experience at Studio Jen Jen. Booked a last minute appointment inspired by their online design photo. Showed up and was told the woman who did the nails in that photo was available to do the same thing on my nails. She was incredible, her name is Lisa. My nails have never looked this festive and gorgeous. I am beyond thrilled with my experience and love my nails! 🤗

I got the absolute pleasure to get my nails done yesterday by Marie. She was very kind, and listened to every request with a lot of enthusiasm which made me feel very welcome. I really recommend booking with her. The owner (I think) was also very sweet, and offered us complimentary sweets & drinks. The salon is beautiful, so very clean, and the entire staff is so nice and smiley. My nails came out exactly how I wanted them to, and they were affordable considering what I wanted. 10/10 would recommend

✨My eyelash technician recommended this salon to me and I’m so glad I finally decided to experience it for myself. When I walked in, I was a bit surprised by how busy and lively the space was. There were more clients and technicians than I expected and the energy of the room caught me off guard. It was a different atmosphere from the calm, quiet salons I’m used to and it took me a moment to adjust. What truly impressed me was the service. The nail technicians worked with incredible speed, artistry, and attention to detail. I walked out with nails that were not just beautiful but absolutely stunning. They exceeded every expectation I had.This salon has instantly become one of my favorites, and I’m already looking forward to my next visit. It’s truly a gem 💕💅🏻.✨