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Super Star Mobile Grooming
Where Pets Receive Star-Quality Grooming at Home
2.6
Business
$$
Where Pets Receive Star-Quality Grooming at Home
Super Star Mobile Grooming provides convenient, on-site grooming services for dogs, ensuring they receive the highest level of care in a comfortable setting. Customers have praised the fast, same-day appointments and affordable pricing, while some concerns have been raised regarding the consistency of service quality. Despite mixed reviews, many pet owners appreciate the dedication and care their furry friends receive. Located in Miami, this service is ideal for pet parents seeking professional grooming without the hassle of transporting their pets.
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Complete grooming package including bath, haircut, nail trimming, ear cleaning, and brushing for dogs and cats.
At-home grooming service with a fully equipped mobile unit, reducing stress for pets by avoiding travel.
Flexible scheduling with quick booking options for urgent grooming needs in the Miami area.
Tailored grooming for sensitive, elderly, or anxious pets with gentle handling and customized treatments.
Professional techniques to reduce shedding and maintain healthy, clean coats for all breeds.
Overall rating
Lissette
I am writing to express my profound dissatisfaction with the recent grooming service provided for my two dogs. The experience was exceptionally distressing. Despite Aracelys' assurance regarding Noel's proficiency, the outcome was unacceptable. My 17-year-old Dachshund and 5-year-old Yorkie both suffered negative consequences. Following the grooming, my Yorkie exhibited severe anxiety, a behavior unprecedented for him. He also sustained deep cuts around his eyes, which were visibly red. During the grooming of my Dachshund, I observed her trembling and nearly falling from the grooming table, and her cut was severely botched. I contacted Aracelys, who requested photographic evidence of the issues, which I promptly provided. However, I have not received any follow-up communication to address the situation or an apology. Consequently, I will no longer be using their services and do not recommend them.
Massimo Porrino
I have a year using their service and it’s always been great, fast and reliable. Omar is the one the grooms my 3 dogs and its always great service. I would recommend to friends and family
Anabel Calderin
Excellent service, super attentive, they treat our pets like they're their own, truly loving people.
Ethan Alves
Horrible company!!! I have a very old dog who is blind and deaf but he is still kicking and he eats really good. When he is bathed he started crying a lot cause he doesn’t know what is happening. I called to get him groomed since it was time and this company sent someone. When they came I gave them the dog to groom and bathe and after 10 minutes the guy knocked back on my door and said that he couldn’t do my dog. He left my poor dog with a shaved body and left his entire head/neck and one of his back legs completely unshaved and still dirty. This is unacceptable to do. When we called to complain they said the guy wrote down that my dog was aggressive. My dog is 17 years old with zero teeth and has never in his life bitten or tried to bite anybody or anything in his life. I will never call them for anything ever again and I recommend you don’t either especially if it is that guy because he is horrible. I even asked the company to send me someone different than that guy for this time because he was horrible the time before but they still sent me this guy and then this happened today where he left my dog have shaved and dirty. I would not recommend this place one bit. What a bad experience!!!
Ashley
ME Bennett
Scheduled for TWO dogs They were done in 35 minutes! Nails weren’t filed Still dirt in ears Still wet Put a cut piece of bandana around their necks ( a little rag) Groomer was friendly enough absolutely no English . Dogs smell good Won’t be a repeat customer ($143.00 ) with tip !
