Melissa Mata Lopez
At this point the reason it's getting 1 star at least is because our sales rep Marcel was and has been amazing as he has tried to help with the nightmare of delivering the correct furniture that we ordered. Hopefully, he gets somewhere where he can represent a team that actually cares because as of today I get a phone call of delivery and again the piece of furniture we have been waiting for is NOT on their truck which I was told yesterday it would also be delivered. What's even more interesting is that I already received my bill before receiving all my order and the correct mattress we bought. Save yourself the trouble, unless you want to waste time on bad customer service from their warehouse/delivery department. Again, Marcel I hope you find somewhere you can represent with your wonderful customer service.
