S
Supernova
Transform your home with premium furniture and exceptional service in Houston.
4(5 reviews)
$$$
retail-store
furniture-stores
home-and-garden
1 / 10
About Supernova
Supernova is a premier furniture store in Houston, TX, offering a wide selection of high-quality home goods, from sofas to mattresses, with a focus on customization and customer satisfaction. With a 4.7/5 Google rating from over 2,600 reviews, we provide personalized assistance, flexible financing options, and a seamless shopping experience. Our dedicated team, including standout staff like Ali and Yvonne, ensures you find the perfect pieces to elevate your living space. Visit us to discover stylish, durable furniture that fits your lifestyle and budget.
Location
10000 Northwest Fwy, Houston, TX 77092, USA
Services Offered
Furniture Sales
Offering a diverse range of premium furniture, including sofas, beds, and home decor, with customization options for colors and styles.
Financing Assistance
Providing quick and hassle-free financing solutions to help customers afford their dream furniture with flexible payment plans.
Personalized Design Consultation
Expert sales reps like Ali and Yvonne offer tailored advice, including reviewing room photos to ensure furniture fits your space perfectly.
Delivery Services
Coordinated delivery of purchased furniture, with efforts to schedule timely arrivals, though occasional delays may occur as noted in reviews.
Customer Support
Dedicated assistance from start to finish, with staff committed to resolving issues and ensuring a smooth shopping experience.
Reviews
4(5 reviews)
Rating Distribution
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3
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1
1
M
Melissa Mata Lopez
via Google
about 2 months ago
At this point the reason it's getting 1 star at least is because our sales rep Marcel was and has been amazing as he has tried to help with the nightmare of delivering the correct furniture that we ordered. Hopefully, he gets somewhere where he can represent a team that actually cares because as of today I get a phone call of delivery and again the piece of furniture we have been waiting for is NOT on their truck which I was told yesterday it would also be delivered. What's even more interesting is that I already received my bill before receiving all my order and the correct mattress we bought. Save yourself the trouble, unless you want to waste time on bad customer service from their warehouse/delivery department. Again, Marcel I hope you find somewhere you can represent with your wonderful customer service.
D
Denik Jenkinsvia Google
2 months ago
⭐️⭐️⭐️⭐️⭐️ 5-Star Experience! I had an amazing and incredibly easy experience with Ali and the Supernova team. They made the entire process smooth from start to finish and got me financed quickly with no hassle at all. Exceptional customer service and a team that truly takes care of you, highly recommend!
A
Alisavia Google
2 months ago
Definitely recommend!! I had a great experience with Ali he was a great sales rep. I almost bought the whole store but I had to control myself cause I got other bills! Haha
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Zoe Bryanvia Google
3 months ago
This is my second time purchasing a couch from here. I came in having no idea with what I wanted. Ali was amazing in helping me pick out everything from the color to the pillows. He even looked at the pictures of my living room to ensure that I would be happy with the couch. I’m so glad I came in today and will get the couch in only a couple weeks even after customizing it!
Y
Yvette Velasquezvia Google
5 months ago
Went in today and was quickly assisted by Yvonne. She was patient and friendly. These 4 stars are simply for Yvonne’s great customer service. As for the store itself, the sales manager proposed a significantly higher quote than we expected, almost tripled the amount we were quoted at another supernova location. Even after trying to explain to him that another Supernova location quoted us a much lower price, he repeatedly stated there’s no way. All in all, this rating is only to give recognition to Yvonne’s impeccable customer service and dedication to our needs.
