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Ellen Nvia Google

6 months ago

We had a terrible experience with All Occasions / The 1978 Collection. We started working with them 10 months prior to our wedding, had our contract signed and deposits paid, only to have them pull out 10 days before our wedding. A few weeks before the wedding they introduced thousands of dollars worth of new fees and mandatory site changes that felt arbitrarily unreasonable, or at the very least should have been made clear to us during the previous 10 months of working together. When we tried to explain that these things had not been communicated to us, while concurrently trying to propose other solutions, the conversations quickly became hostile. My family and I felt gaslit and disrespected. During these conversations, All Occasions / 1978 Collection even hinted at there potentially being additional fees that would come after the wedding (!?), and that they didn’t want to have to fight with us over every new fee that could or would be added by their side. I thought we were being Punk’d. Given the tight timeline, we bit the bullet and tried to make it work, agreeing to pay a reduced total of the new fees. When it finally seemed like we came to an agreement, they cancelled the contract on us. That termination occurred 7 days before the scheduled set up date. We were completely blindsided and left scrambling for a new vendor the week before our wedding. They did not even have the courtesy (or respect) to give our wedding planner the heads up before us. Luckily, we were able to find a local vendor who was excellent to work with from start to finish. Not a single one of the alleged site issues or additional fees that AO/1978 sprung on us at the last minute were ever a concern with the new vendor.

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Julia Hvia Google

9 months ago

We rented ivory chair pads to complement the brown chiavari chairs at our wedding. They looked great and we were happy with their service!

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Makila Carrvia Google

over 4 years ago

Would never recommend this company. When setting up the tent for our wedding, those setting it up complained amongst themselves about how little they cared about how it looked. To add to that, they forgot the chairs for our wedding on the original delivery truck. Every delivery time they provided for the chairs after that was missed until it got pushed back a full two days after the tent was delivered. It was non stop calls trying to find where the chairs where and when they would be delivered. And now, they have failed to pick up our rentals on the day that was scheduled, upsetting our wedding venue. It was supposed to be picked up on a Monday and was not picked up until Wednesday. Do not use this company. Horrible service.

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Aryn Malarkeyvia Google

over 4 years ago

If I could give them zero stars I would. We used them for a wedding shower. First they were about 3 hours late delivering with zero notification. Also they pretty much convinced us that the tent we ordered would not fit in the location we chose, and wouldn’t set it up. Also we carried everything from the truck in the front of our house to the backyard. The delivery guys did absolutely nothing. They weren’t going to refund us for the tent that was never set up either which was great. Oh and they were supposed to pick the stuff up one day but never showed. When I called the next day to complain she put me on hold and conveniently they showed up as soon as we hung up. Also requested a call back from the supervisor and never received one. They had a total of three different names and phone numbers for us and never ever contacted anyone. All around TERRIBLE service and TERRIBLE communication. You’ve been warned.

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Maura Ambrosevia Google

about 7 years ago

Our occasion was a large, outdoor wedding reception at a property that had never hosted a wedding reception of our size before. We never planned an outdoor party this large, so we didn’t really know where to start. We searched for several tent companies throughout the region but were willing to help us make a plan that fit into our budget. We were so relieved when we met Jon Campbell. Jon invited us to tour their primary facility, and walked us through every component we would need for an outdoor wedding reception. On top of that, he helped us make right decisions on all of the elements needed so that it would fit into our budget, while making the event comfortable for our guests. This included how we selected chairs, tables, tent type/size as well as walls and fans for our tent. To ensure that everything would be perfect, Jon drove two hours to our site in Erie, PA to take measurements and work with our caterer to properly lay-out and place all of the tents, tables and chairs that would be needed for the event. On our wedding day, everything was flawless. Since it was a public property, the managers were so impressed with the logistics that went into setting everything up while maintaining normal operations for their daily visitors. The crew members who set up the tent were professional and extremely hard working. They were respectful of the rules/regulations of the property and listened to all of our guidelines for placement and positioning of the tents. Everything was so seamless that you couldn’t even tell that there was a 120’ x 40’ tent on the property for a wedding reception! We have recommended Jon and All Occasions to all of our friends for any personal or corporate event! Thank you all for such a great job!