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Michael Steinvia Google

2 months ago

This is probably the best capital grille.In the country. And if you want excellent service, Ryan is the waiter to ask for. All the whole staff is terrific and the special shout out to Dakota

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Devra Keokongchackvia Google

3 months ago

⭐⭐⭐⭐⭐ 5 stars (because of the manager Dakota's service!) I came to The Capital Grille for my birthday dinner and ordered the lamb, which unfortunately came out extremely overcooked and burnt, and it took over 30 minutes to arrive. When I brought this to the attention of the manager, Dakota, he was incredibly kind, professional, and understanding. He went above and beyond by comping our entire dinner, giving me a gift card, and warmly welcoming me back. Mistakes happen, but exceptional service is what truly stands out. Thanks to Dakota, I’ll definitely be returning. Great customer care!

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Shavia Google

5 months ago

I abSOULutely love this place!!! They called to confirmy reservation the day before, thank goodness because of forgotten! Then they were so kind when I called to reschedule to the following day. No problem, hassle or attitude, just graciousness!! From the moment I stepped through the door, that was opened and held for me to enter 🤏🏽 clock it 🤏🏽, I was treated like royally!!! I'm a Leo, so I ate that up.🤣🤣🤣. James was EVERYTHING!! He was attentive (knew my good allergies, I'd forgotten they're inquired when scheduling my reservation), kind, personable and knows what he's doing! I wanted a steak, but usually don't eat them outside of my home because, well done steaks piss people off, and I just don't like that drama. He assured me that it's a safe space for well done steaks, and promised that it would still have juice and flavor. Also, I purchased a lobster and crab cake, table portion brussel sprouts and mash potatoes... Yeah, I know, I have enough left over for the next to days, but let's stay on topic. EVERY👏🏽 THING👏🏽 MADE 👏🏽MY 👏🏽TOES👏🏽 DANCE👏🏽. AND THAT STEAK? 🤌🏽🤌🏽🤌🏽🥹 The food was stellar! EVERYONE exceeded EVERY expectation. James and Manager Greg made this intended outing for a burger and wine, THEE fine dining experience that I never knew I needed. I walked in and realized, I wasn't having a burger and since I was driving and didn't trust the strength of the wine, I decided to have a ball, and these two made sure that I was The Belle. Thank you so much, James! Thank you so much, Greg! I don't think this will be the "sad season" I've been preparing for, as your kindness has deeply moved me. I can't wait to return, and I miss James already. He's relocating, so you have a few days to get THE EXPERIENCE! 🏆🏆🏆🏆🏆

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Cashforkeys inc .via Google

5 months ago

Today I visited The Capital Grille with my daughter after a long time, and it was such a joy to be welcomed by a Hispanic employee, Mr. Horacio Dávalos. Right away, I asked him for a recommendation for the evening, and he gave a perfect description of the New York Strip Medium Rare, along with the restaurant’s highlights: Mashed Potatoes and Lobster Mac & Cheese. He explained the menu beautifully, both in English and Spanish, showing great knowledge and professionalism. What impressed me even more was discovering that he wasn’t the waiter but actually the waiter’s assistant. It made me very happy to see that the restaurant provides opportunities to the Hispanic community. With his talent, I am confident he will soon grow into a full waiter position. I must also mention our waitress, Ever, who served us with such kindness and exceptional style. And to end the evening on such a high note, we were delighted when the manager, Mr. Wittman, came to our table to personally ask about our experience. I did not hesitate to congratulate him for the excellent way he manages his restaurant and his team. When people are treated with respect, dignity, and above all, love, that same love shines through in the way customers are cared for, and that is the most important thing. Thank you so much for such a beautiful evening. My daughter and I truly enjoyed it, and we look forward to coming back very soon.

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JCMvia Google

7 months ago

This place never fails to disappoint. This is the first and only place I can actually eat medium steaks here because the quality of the steak is so good that it truly melts in your mouth. Every time I come here the level of customer service, ambiance, and class is always worth the price of the experience. It’s never too loud in here and the setting is dimmed and intimate. Valet parking here is always fast and convenient with service. I HIGHLY RECOMMEND Darryl as a waiter, he’s very knowledge of the menu and he hasn’t made a recommendation that I didn’t like yet! He goes above and beyond and I’m always willing to spend the extra money aside to tip him. Every time I’ve came here for a special occasion they always go above and beyond to make it indeed feel very special. I truly wish more restaurants had the level of service and quality like Capital Grille does.