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The Cleaning Authority
Transforming Homes with Professional Cleaning Services
4.2
Business
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Transforming Homes with Professional Cleaning Services
The Cleaning Authority, located in Port St. Lucie, FL, specializes in professional residential cleaning services tailored to busy households. With a strong Google rating of 4.2/5 based on customer reviews, the team is praised for their efficiency, attention to detail, and exceptional customer service. Clients have expressed gratitude for the heartfelt dedication and thoroughness of the cleaning staff, which shines through in the immaculate results they deliver. Whether it's a routine clean or a deep clean before an important event, The Cleaning Authority is dedicated to relieving the stress of housekeeping and ensuring satisfaction with every visit.
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Thorough cleaning of all surfaces, floors, and hard-to-reach areas for a comprehensive refresh.
Scheduled cleanings to keep your home consistently tidy and manageable.
Detailed cleaning for home transitions, ensuring spaces are spotless for new occupants.
Specialized cleaning to enhance your home's appeal for photographs and viewings.
Tailored services based on your specific needs and household requirements.
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Overall rating
Christina Clark
We were soooo impressed when we got home and our house was spotless! They went above and beyond. Very happy with the service and price
Dan Bettencourt
Had my first initial clean today. My home looms amazing. The team was efficient and detailed.
Lamanda Peñate
The Cleaning Authority has been incredible from start to finish. Edwin came out quickly to provide an estimate, and my first appointment was scheduled fast. I’m the only one cleaning in a busy household with three kids, a husband, and two dogs, and I could never keep up. In about four hours, their team worked absolute magic. The quality, attention to detail, and customer service have been outstanding. Walking into such a clean home was an instant stress reliever. I’m truly grateful and highly recommend them.
Hyacinth Longmore
The 3 ladies..Elena, Iris and Dalvena? had a pleasing personality and worked meticulously in a professional manner. I'm pleased with how well they took their time in making sure the task they were assigned to do was pleasing to the eye, and I commend them for a job well done.
Amy Roberts
(I will not give names unless asked by the company.) We were charge $338… We are selling our home and wanted a deep clean done the day before the photographer came to take pictures of our home to post for sale. My husband and I were told by the gentleman that came to our home for a quote that the Cleaning ladies would be at our home between 10:30 and 11:30 AM. The evening before, we had removed all area rugs, runners, and bathroom rugs from the floors to make it easier for the ladies to mop the house. We also removed all items off of the kitchen counters, tables, entertainment center, and other surfaces of the house to make it easier for the ladies to clean. My husband left his office early to be sure to be home when they arrived to give the ladies instructions as I couldn’t leave work to be there. My husband messaged me at work at 12:08pm to say the ladies weren’t there yet. I called the gentleman that gave us the quote and he said they would be there in 5 minutes. That their last house “took way too long”. The ladies arrived at 12:26pm. I receive a call from my husband when I am leaving work. He said that the ladies left around 3:30pm and the house is still dusty and the windows are not clean. My husband asked me to stop by the store and get cleaning supplies because we have to clean when I get home. What?! So I called the gentleman that did our quote and asked him why my husband was calling me to tell me to pick up cleaning supplies on my way home because we have to clean the house after the cleaning ladies just left after being there for three hours. He offered for the ladies to come back and clean our home that evening after saying that should not have happened. I told him we simply did not have the time to have a cleaning lady come back as we both needed to go to the store to prep our home that same evening for pictures the next day. When I got home, I saw my husband’s office was not Dusted at all. His desk not wiped down, keyboard, dusty, an office shelves, full of dust. Our kitchen counter next to the sink was dirty. Glass table had streaks. The ladies clearly only mopped the kitchen floor, but did not sweep as I saw debris in the corners underneath the cabinets. The area in front of our door was sticky and had not been mopped. There was still a visible line from our area rug in the living room. Our library was dusty along with our entertainment center. I had to vacuum our bedroom as our carpet was matted in several areas. There didn’t seem so be any vacuuming or sweeping done. My husband said they used a spray on our stainless steel appliances and turned out horrible. They asked what they should use. So my husband gave them our Stainless Steel cleaner. What?! Needless to say this was a long exhausting evening for us when it didn’t have to be. We hired a service to hopefully take some stress off of us and this is what we got. And were charged $338! It seems what they did do decent was the toilets, bathroom sinks (except one), folded the toilet paper to the triangle, and removed our dogs, “nose art” from the sliding glass door. Not $338 worth.
