TN
The New Wheel Electric Bikes
Your trusted Oakland destination for premium electric bikes and expert service.
5(5 reviews)
retail-store
$$$
Your trusted Oakland destination for premium electric bikes and expert service.
The New Wheel Electric Bikes is a locally owned Oakland shop specializing in high-quality electric bikes, offering sales, rentals, and expert maintenance. With a 4.9-star rating, our knowledgeable staff, including owners like Brett and team members like Kansas and Jacob, provides personalized consultations to help you find the perfect e-bike for your needs. We pride ourselves on friendly, professional service, from assembly to ongoing support, making your e-bike experience fun and stress-free.
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Personalized consultations and sales of premium electric bikes, with expert fitting and recommendations tailored to your lifestyle.
Professional assembly, tune-ups, and repairs for e-bikes and trikes, ensuring safety and optimal performance.
Short-term e-bike rentals for testing or exploring, with guidance on usage and local routes.
Transparent updates on orders and delays, with ongoing assistance for all your biking needs.
Expert advice on riding techniques and safety, especially for new or unique e-bike models.
Since I bought a e-bike from the New Wheel I have been nothing but happy with the friendliness and professionalism of the staff at the The New Wheel. Kansas, Jacob, Robert, and Elan at the Leimert Ave shop are super knowledgable, patient, and kind. Ditto with the service center staff in SF. I can't recommend this shop enough if you are considering buying an e-bike.
Fantastic experience at The New Wheel Electric Bikes in Oakland! The owners and staff were knowledgeable and helpful, and Kansas did a great job walking me through the bike setup and answering all my questions. Highly recommend—I’ll definitely be back for future bikes!
Both Jacob and Kansas were both so easy to work with. They are extremely knowledgeable about electric bikes and listened carefully to me about what my needs were and what was important to me in a purchase. They had lots of great suggestions and worked with me all through the decision-making process until my final choice of e-bikes without ever pushing unnecessary items. I had a great experience that was fun instead of stressful. Even though The New Wheel isn’t the closest bike store to me, it will definitely be my go-to store for everything bike related.
I was recommended The New Wheel by a friend and I fully understand why. First of all, the New Wheel is locally owned and I love that. I bought my bike directly from one of the Owners, Brett. They had the tools to measure me and make sure I was buying the perfect bike for me. Then when there was a delay in the shipping of my bike from the distributor, they communicated perfectly. Kansas in particular was great. Kansas set realistic expectations of why my bike was delayed was honest to me and then told me truthfully of when my bike would arrive and then communicated so professionally and well. This is a great bike shop, everyone in the bike shop is good at what they do. They are not pushy, they take their time with each and every customer. Highly recommend. Shop local, shop at the New Wheel
These guys did a stellar job assembling my electric trike. They were all friendly, professional, knowledgable, skilled and generous with their time and with their pricing. The bike seems to be solidly assembled.They communicated their concerns about safety (I'm an old guy) and gave me excellent tips on riding this strange machine. I am extremely satisfied with their service.
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