JJ
They charged me twice for the same haircut because I called to tell them I'd be 10+ minutes late to which they responded "we don't allow clients to come in that late, I can reschedule you for 90 minutes later this afternoon". When I accepted this proposal they did not mention I'd be charged as a no-show for the original appointment. I understand and respect their policy to protect the barbers earnings but you can't refuse to provide the service because someone is late and then charge them twice when you offer to reschedule them.






