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The Regulator Bookshop
Extensive titles, exceptional service, Durham's trusted local bookstore.
4.4
Retail Store
$$
Extensive titles, exceptional service, Durham's trusted local bookstore.
The Regulator Bookshop in Durham offers a welcoming local bookstore experience with a wide range of titles, from popular bestsellers to unique picks. Customers praise its exceptional service, including seamless replacements for lost packages and free reshipments when addresses change, reflecting a strong, customer-focused approach and a well-curated collection.
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Wide selection of new and popular titles across fiction, non-fiction, children's books, and more.
Personalized assistance to order any book not in stock, with reliable delivery options.
Hosting book signings, readings, and community discussions with local and national authors.
Expert staff help in choosing the perfect book or gift for any occasion.
Dedicated assistance for orders, shipping issues, and inquiries to ensure satisfaction.
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Overall rating
William McKay
I pre ordered a book from here and moved before it came out. I forgot to change the shipping address and wasn't able to get the package, but they sent me a replacement to my new address for free. Incredible customer service.
Lydia Yehling
I’ve been going to this bookshop for 40 years and I had an experience a few weeks back in there causing me to never give them my business anymore. I’d brought my little dog on her short leash in bc it was too cold to leave her in the car and within ten minutes I was asked to leave bc I was told she was annoying customers. As I left I queried every customer, also apologizing for the few little barks. Every single customer said she was adorable and they had no problem with her. I think the problem was the grouchy staff member who looked as if she was an unhappy person in her life. I know I am just one customer, but I will never go back.
dosachy
incredible customer service. they go above and beyond to communicate and help you with any issue you may have. i very rarely do google reviews, so that's how excellent my experience with them was. thank you.
Bailey Stroh
Someone stole my copy of a book gifted by a friend somewhere in transit (I received an empty retaped package.) Called to report it and received a new copy the next week. Excellent customer service!
Alex Davis
A great local bookstore! I was impressed with the selection. Lots of times I’ll go into smaller, local stores and they won’t have the books I’m looking for, but this store had everything I wanted. Lots of selection both popular and more unique picks.
