Ms Cindy Lynn
Worst haircut and color job ever!!!!! It has been over a month since my visit and I have thought long and hard before leaving a poor review, which is something I never do. I recommend you do NOT use the spa to get your haircut. As a guest of a long time member and a new club member, I decided to use the spa for a haircut and color and I let the lady know I do not want my hair to be shagged at all because it is very curly and do not use any dark toners in my hair or all the blondes will go away because my hair picks up color. She did both and it has cost me a lot because I’ve had to have my hair cut to get rid of whatever crazy shag cut she did and it has had to be re-colored right away. The color was so bad they did not charge me and credited me the $400 for color, but the cut was as equally poor. I would much rather have paid for a wonderful color and cut versus waste my time and receive some credit, and for my hair to be left a wreck. There was not a manager who spoke to me, wrote me a letter or even indicated a sorry, The people who have worked at the hair part of the spa have been here a long time they do not know how to do balayage or good coloring, I’m not even sure they know how to do a good cut for curly hair. Go to another spa where they have people who are up-to-date on the latest techniques versus waste your money here!
