Christina T.
Two stars specifically due to ADA accommodations. The good: Small, intimate venue, pretty good sound system. I'd probably enjoy coming here for a show if I were able to stand all night. The venue got back to me ASAP when I emailed about ADA accommodations. Staff at the door were immediately helpful when I told them I would need ADA seating. They had us wait right near the door and let us enter before the GA line so that we could get settled. The bad: Once inside we were given small folding chairs, placed along the wall, left of stage. As more people who needed ADA were coming in the security guard placed their chairs all the way down the wall to back of the venue. Though many of them had to come all the way to the front to ask for help/chairs. The security guard wasn't very proactive in helping people. Once the crowd filled in seeing the stage was completely impossible. Not only that, but as people filled in and the show started you're essentially pinned to the wall with no space because people are standing inches away, in front of you. I had numerous people step on my feet trying to get towards the front.There was practically no space for my feet without having to move them each time someone walked by to avoid getting stepped on again. There was absolutely no path left to go to the bathroom/anywhere else in the venue without having to push through people. People who are not able-bodied would have a really hard time getting through and it's a safety hazard. Lastly, the folding chairs were horribly flimsy and uncomfortable and as someone who has to be in the ADA section due to chronic pain, they left me in even more pain. Teragram ballroom, please, please do better for disabled folks coming to see shows here. Those who are disabled should be able to see the stage and enjoy the show just as any other patron would. If you were able to remedy this situation, the venue would be so much better for everyone. There was a small balcony upstairs, but I'm assuming that was for VIP. Obviously it would be nice for ADA to be up there like in many other venues, but I'm guessing there might be an issue with space? Hoping management considers all of this going forward.






