alex john
I recently visited the UPS Store on Almaden Expressway and had an unpleasant experience with an associate name Alexandra she’s telling me she’s the owner of the store she’s can do whatever she want . I found the customer service to be unhelpful and dismissive. My questions weren’t clearly answered, and I felt rushed throughout the interaction. I expected more professionalism and courtesy, especially from a business that handles important shipments. I hope management addresses this so future customers have a better experience.






