Ford Thomas
We recently rented the “Pink House” which is under new management (ALL OF THE VERANDA IS)! We originally booked with Felicia and she was AMAZING! BROOKE took over the entire venue, events and The Pink House. Brooke contacted me a couple weeks before our visit and informed us they were doing a total renovation and there would be no TV…I inquired about the pool because that was the main deciding factor for us and she said it would be ready to do. A few days before our trip I confirmed the pool would in fact be available and she said yes and I let her know there needed to be a television. She the pool was ready but no TV. Remind you WE HAVE ALREADY PAID IN FULL and this is 3 days before our flight. We arrive; someone is parked in the driveway; I contact Brooke and she informed me we are not to be there until 5:00 pm when in fact her confirmation e-mail stated we could check in the day prior at 5:00pm. Well I will let the pictures tell the story but she owes us a FULL REFUND AND AN APOLOGY.






