A

Avery Wingfieldvia Google

about 1 month ago

Came there to get a flat taken care of. Had to get new tires, knew I was close to the time of getting them replaced. Got a great deal. Glad they were able to get me in. I called while I was at work about my problem, had no idea by the time I got there it was almost closing time. Should’ve asked but just glad they were able to help me out. I’ll be a long time customer. Thanks again.

K

klbarneslivevia Google

about 1 month ago

The team was awesome! They got me right in for a flat tire fix, spent the time to find a pinhole and walk me through every step they were doing, and made sure everything was good to go. I will definitely be back again for any issues in the future!

J

John Davisvia Google

about 2 months ago

Mr. Dennis took great care of me in helping me choose tires that fit my needs. The turnaround time was faster than I anticipated since I didn’t make an appointment. Top notch service!

J

Jonathan Robertsvia Google

3 months ago

Beware of the upsells! I took my vehicle in for a routine tire rotation and oil change and got way more trouble than I asked for. Where to begin... 1. Their online appointment scheduler doesn't actually check if the time is available. An employee had to call me promptly after booking to say that my 8 am appointment was filled and the soonest I could get in was noon. I took my car in at 8 anyways since I had already reserved the time off at work. 2. Despite this, I got a phone call at 9:30 am saying that they were already inspecting my vehicle. Okay, this should be a good thing, right? 3. Well, the person said they found issues with my brake pads and brake fluid. Specifically, the pads were "in the red" for wear & tear, and "brake fluid tested high for copper." (They wouldn't clarify on what "in the red" meant, in terms of thickness or percentage wear.) They quoted a price well over $1200 for what was originally a simple routine maintenance. I asked for a brake fluid flush only and they reluctantly agreed, saying they wouldn't be able to give a service guarantee/warranty if the pads issue wasn't addressed. 4. Nearly 3 hours pass and I've heard nothing back, so I call again. A brake fluid flush shouldn't take much longer than an hour so I'm obviously concerned. It turns out, they weren't even working on my car!!! They were just about to pull it into the garage to begin work. This was already long past the appointment for noon they reserved me. I asked them to let me just get my car, as I was expected at work soon for meetings, and they agreed thankfully. 5. I took a look at the supposedly problematic brake pads, and the wear was only about 50%. In what universe is 50% wear an emergency? Never going back. Completely unprofessional and dishonest business.

A

Amber Adamsvia Google

6 months ago

I brought my car in for a routine service expecting professional care. Unfortunately, when I picked up my vehicle, I found visible damage to my bumper that wasn’t there before, clearly from hitting a curb while it was in their possession. When I brought it to their attention, I was disappointed by the lack of accountability and customer service. I provided clear documentation and attempted to resolve it reasonably, but the issue was dismissed. I expected better from a business that works with vehicles every day. Accidents happen, but how a company handles them matters even more. To make things worse, I had to bring my car in again to get my tires properly rebalanced. I don’t recommend this shop based on my experience. Be cautious and document your vehicle's condition before leaving it here.