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hao vovia Google

about 1 month ago

My heater has problem not starting. Chris came early than I expected. Chris fixed detect the issue and fixed it quickly. The price is very very reasonable. I am very thankful. Great doing business with an honest and capable person.

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Sonja Stampleyvia Google

3 months ago

I wish to thank Zach for his friendly and thoughtfulness when he came to service my heater. I will always call on you for services.

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Mel Billingsleyvia Google

3 months ago

Excellent service visit by Zach from Tokay this morning. He was polite, called to let me know he was on his way, was on-time, put his shoe covers on before entering, let me know what he'd be doing in clear, informative way, debriefed afterwards, asked if questions and actively listened. Shout out to customer service representative Catherine as well. All the same polite, helpful qualities.

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Matt Constantvia Google

over 1 year ago

The quality of work is always important, But even more I was so impressed with the customer service that I wanted to share. Not only from making an appointment but to the technician that visited our home we felt like they truly cared. Bravo J&J as you have obviously chosen the best of the best to represent you!

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Chrisvia Google

over 1 year ago

J&J did a wonderful job in keeping us cool! They sent a very friendly, knowledgeable technician (Rosario) who diagnosed/repaired the issue, hassle free. I appreciated him explaining the process and arriving on time. The office staff kept us posted on the timeline and assured us we'd be next in the event of cancellations. Their service and team was top notch! I'd highly recommend them if you want honest, and reliability! Thanks, Chris