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Total Wine & More
Your one-stop shop for a vast selection of wines, spirits, and more!
3.4
Retail Store
$$
Your one-stop shop for a vast selection of wines, spirits, and more!
Total Wine & More is a premier liquor store located in Miami Beach, offering an extensive selection of wines, spirits, and craft beers. Customers appreciate the variety of products available and the convenience of delivery options. The store features tastings, including a locally distilled tequila that's become a favorite among patrons. While many enjoy the friendly staff and large assortment, experiences can vary, as some customers have reported challenges with service. Whether shopping for a special event or exploring new flavors, Total Wine & More provides a vibrant shopping experience.
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Extensive collection of wines, spirits, and beers from around the world, including rare and local options.
Regular tequila and wine tastings to help customers discover new favorites and learn about products.
Convenient delivery options for online and in-store purchases, perfect for busy customers and events.
Expert guidance on beverage pairings and bulk purchases for parties, weddings, and corporate events.
Curated selection of gourmet gifts, accessories, and gift baskets for special occasions.
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Overall rating
Matt Maziarek
Always has everything and more! Delivery options are convenient as well eventhough I have never used that. I really enjoy making the drive from Brickell to explore!
Emily B
Great place to shop for wine and beers. Huge selection and friendly and helpful people working there when you approach them and ask for help.
Daniela Mancini
Rude and unprofessional. I went to buy wines and magnums of Champagne for a party. No one helped us, and when we asked how many people a magnum can serve, the only answer we received was, "It depends on the glass," with no guidance whatsoever. When we pointed out that we hadn't received any assistance, a woman, whom we hadn't even asked, intervened in an authoritative and rude manner, saying, "WE ARE helping you!" And finally, she even told us, "Go home." It’s completely unacceptable (and terrible for business) to tell a customer: “Go home! A real shame, because we were ready to purchase several wines and Champagnes for our event. Truly rude and unprofessional.
Julia Rocha
On September 20th, today earlier, i had one of the worst customer service experiences I've ever encountered — and it came from the store *manager*, which is even more shocking. I was about to make a \$1,500 purchase, and a very professional and helpful salesperson had offered me a discount. When the manager was called over to validate it, she completely lost control. She rudely and aggressively humiliated the employee in front of me and other customers, saying things like: *“Who told you to give 15% off? No discount!”* Not only was her behavior completely disrespectful to her own team, but also to me as a customer. She was rude, unprofessional, emotionally unbalanced, and showed no ability to handle a situation with even minimal courtesy or leadership. A store manager should set the tone for the team — but what I witnessed today was unacceptable, and frankly, disturbing. If this is how Total Wine trains or tolerates its leadership, I will absolutely reconsider shopping here again. I strongly urge the company to take a serious look at the management in this location.
Christine Health Coach
Very nice staff and I love to tequila tasting. They have a locally own tequila distilled in Jalisco Mexico that taste so good I can't even take it. I'm hooked and it has no additives wow! Yay! Billy's tequila.
